[Resolved]  Airtel — Postpaid number

Address:

Bangalore, Karnataka

I had applied for disconnecting the airtel postpiad connection on August 17th 2012 bearing number [protected]. But there was no proper action taken from their side and got numerous calls till January 2013.

In January 2013 recovery agent was sent to house for collection, All proofs but still he was insisting on the payment. Customer care was called and Jeevitha (Manager from customer care) has assured that connection will be disconnected with immediate effect. And got mail in feb 2013 on the same

But again I had started receiving calls from them for amount payment.

Complaints are raised with customer care and no resolution was provided till date.

I had contacted Harsha([protected]) from corporate.collectionskk department in the month of Feb 2013,he mentioned that It will be resolved in couple of day's. But till date there is no confirmation from him.

I had dropped numerous mails to corporate.collectionskk ,nodalofficer.[protected]@in.airtel.com but no one replying back to the mails , instead receiving numerous calls from the customer care and it's like mental harrasement

Meanwhile I got mail..,


Pre-Litigation Case No. 285966/2013


Dear Customer,

This is to inform you that our records shows an amount of Rs. 3940.7 /- remains unpaid till date on your airtel mobile number [protected] bearing a/c [protected] .
We have also initiated mails, reminding you to make the said payment, which you have ignored. Hence the case has been moved to our solicitors and a Lok-Adalath notice has been initiated on 28th March 2013 at Sitting NO.248/13, Office of Deputy Registrar, Basement, City Civil court complex, Behind Kaveri Bhavan, Bangalore-560009. Between: 11 am to 4 pm (Lunch from 2 p.m. to 3 p.m.) for amicable settlement of the above mentioned account.
The notice has been dispatched to your billing address. Hence request you to take the notice and appear in the court on the above mentioned date.

For any further clarification, feel free to contact :Shashi kumar [protected] x

Please do not reply on this e-mail for further communication, mark a mail to [protected]@gmail.com.

please ignore the mail if the payment is made.

Thank you
BHARTI AIRTEL LTD