Airtel Postpaid — service complaint

Address:

Rajasthan

Dear all,

I have taken 1 postpaid connection no is [protected] from your company but on 30 th jan my out going calls have been barred the reason has been given the that my address is not in post paid area of your company but according to communication of your customer care there is no such area
entire non postpaid are a is converted into post paid area your customer care is confirmed that re verification of address will be done latest by 3rd FEB by 9.30 morning my outgoing resumed on 1st of Feb but its again barred on 2nd of feb the reason is the same i have following concerns

1.If my address is not valid as per your company norms why you have activated my no its the violation of TRAI regulation according to TRAI without address confirmation how can you activate a no

2. I have contacted the outlet from which i have taken the connection has not taken my complaint seriously and not responded me the i have repeatedly call there office even they are not picking the no[protected] and they have standard answer that server is not working we are unable to check your status . the address of that outlet is

ANANTA R B ASSOCIATES
AIRTEL EXPRESS OUTLET
G-1GANPATI TOWER VAISHALI NAGAR
JAIPUR

3.I have contacted on customer care also But i have not got proper response also


so i am really harassed by your company if my problem is not resolved latest by 1 pm on 5th feb i will file a case in consumer court as well as in TRAI tribunal regarding violation of rules which your company has done