[Resolved] Airtel Postpaid SIMcard — providing half information and overcharging

nikhilgaikwad06

from Gurgaon, Haryana

Address:

Mumbai City, Maharashtra

Sir I had.just taken airtel postpaid connection my airtel number is [protected] and my name Nikhil gaikwad .airtel guy told me that I will get a plan of 249 in which I will get 200 mb internet 1000 local min and 250 sms ...I got the card on 16th of January 2013 and on 21 January my bill was generated which was 337 rs which is far more then my plan and my usage when I called airtel customer care they say they just gave me 5 days plan benefits since it was just 5 days left for bill generation they didn't even inform me about it ...for 5 days I just got 32 mb of downloading which was very less than actual plan of 200 mb .my data counter indicates that I have just used 71 mb and they are saying I have used 176 mb and when I asked them that I want to close the sim card connection or convert to prepaid they are asking me to pay 337rs plus 250 rs just within 8 days they are asking me to pay 600 total amount which is 3 times my usage ....plz help me I m just a student I cannot afford such heavy bills .....airtel has not been true with me

Was this information helpful?

No (0)

Yes (0)

Oct 20, 2016

Complaint marked as Resolved

Verified Support

Jan 30, 2013

Airtel Customer Care's response Namaste(nikhilgaikwad06),

We would like to inform you that your concern listed 24 Jan. 2013, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Related Airtel reviews

View all 54512 Airtel Reviews

Comments

devang j joshi

from Rajkot, Gujarat

Airtel Postpaid SIMcard — poor network coverage of airtel

i am using airtel postpaid simcard for last 6 year.but for last 3 month i am facing a poor airtel network coverage.and also inspite of so much complain nobody givng a responce to me yet.even their head boss name MR KEYUR also not able to responce the probllem and also airtel customour care execitative are not able to listen any thing and also not able to resolutation. inspite of giving a so many complain.so requesting to you if you can understand the problem so please please please please solve problem.and rply to me as early as possible.hope you can more knowledgable person to understand.waiting for your reply.

sureshkumar.s

from Delhi, Delhi

I am using airtel simcard for last 4 year.but for last 5month i am facing a poor airtel network coverage.and also in spite of so much complain nobody givng a response to me yet. and also airtel customer care execitative are not able to listen any thing and also not able to resolution. in-spite of giving a so many complain.so requesting to you if you can understand the problem so please solve problem.and rply to me as early as possible.hope you can more knowledgeable person to understand.waiting for your reply.

SureshKumar S
Chengalpat
Tamilnadu