Airtel Pre - Paid — sending unnessarey sms &deducting balance

Address:Chennai, Tamil Nadu

Airtel is sending me some service sms on their own &deduct from my balance unauthorized. Even after many complients they refused to stop deducting. Only after prolonged fight it was stoped.Friends please be beware that this service provider is trying to cheet customers. Please request them to re - credit the unauthorised deduction immediately regards
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Airtel Connection — arbitrary talktime and bogus charges

i have been in bangalore since 3/05/2008 and till today have had to buy talktime through e-recharge three times- i am visiting from kanpur for the past 3 weeks. the first recharge i got on 08/05/2008- it was for Rs.333/- and i got talktime for Rs.333/- it was transaction i.d.[protected]. the second recharge was taken on 16/05/2008 again for Rs.333/- and this time the message said the talktime given was only Rs.296.37transaction i.d. was [protected]. I do not understand why the talktime was different this time. today i.e. i got recharge for Rs.200/- as the dealer was unable to give more and the amount I got as talktime was only 100/- !! transaction i.d. was [protected]. besides even my calls to airtel customer care were charged and even calls i received from airtel were charged. please have some business ethics!

AirTel — improper communication

some time... the network get disconnected automatically for long time upto 4 hrs.. i can able to make a call even i have balance in my number.
its frequently happening.
but they dont care about these problem
kindly take any action about these communication problems

airtel pre-paid — Improper communication

I have been using an airtel pre paid connection[protected].
Recently i received a message indicating Rs.180/- Talk time for Rs.160/- re-charge.
It talked of 30ps per min for A2A and 50ps per min for other mobile.
there was no mention of SMS charges.I was earlier charged 0.10 per SMs now this has been raised to 0.50 per SMs.

How can this arbitrary increase be done without intimation.
This amounts to cheating the customer.

Airtel Prepaid — Forceful money deducted from prepaid credit

Airtel forcefully deducts anywhere between Rs30 to Rs 90 per month from my prepaid credit on the pretext of some monthly services which i never use and never subscribed in the first place. On complaining the officials simply say that it is automatic in the system and that they will repay the money back but they never return the money and keep deducting money on a regular basis from the prepaid credit without my knowledge about it. It is only when i am alert and aware do i come to know that the money has been deducted without my knowledge(this i come to know when i call their customer service executive). WHAT A SHAME for the company who calls itself Bharti Airtel and projects the image of connecting people and what really does is steal their money. And i have come to know that many people with AIRTEL prepaid have similar experiences. A 75 yrs old nurse in a hospital once asked me about why her credit keeps vanishing so fast; she could not understand that inspite of recharging for Rs200 why is she not able to make a call to her son who stays far. I asked her which company card and what scheme does she use. She only knew that she had AIRTEL. I checked her phone and it was the same AIRTEL PREPAID. BEWARE of AIRTEL PREPAID, these people are white collar FRAUDS.
I too have faced same problem.they keep sending msgs and say that they have not received a reply within 5 mins the said service has been activated.is the customer supposed to sit with the hand set 24 hrs and keep declining the offer as soon as it comes?worst is one comes know of the low balance due to such deductions when one wants to make a call.finally disgusted i am switching over to some other company.hope i get a better experience than airtel.
You are right I am also facing this problem
i have also write a complain here
i also request to all airtel users be careful
because it could be happen to you also, any time Hasmukh Bhavsar

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