[Resolved]  Airtel Prepaid — Unauthorised money Deduction

Airtel Prepaid Lifetime mobile Service — Unauthorised Deduction

Illegally debiting money without using services
Complaints.
Warm Greetings to All At Airtel.
I am a prepaid customer of airtel life time service my no is [protected].
I would like to bring in your notice of illegally debiting money from my prepaid number by sending messages saying Thank you for subscribing the Vas pack 50 service that I haven’t used, from the phone. I received a message from no 543212 from this service provider thanking me for using their service at 11.50 am on 18-12-08 which I haven’t authorized. This is the third time I am paying from my prepaid account. Kindly take action not to repeat again.
Thanks

Airtel Prepaid Card — Deduction of money

I am having airtel prepaid card bearing number #[protected]. Every month Rs.30/- get deducted. I have not opted for any caller tune still the amount gets deducted.

Request you to check and pls reverse the amount back in my balance asap. Tried calling customer care very bad response someone picks the calls and gets disconnected.

Need revert asap all will think to shift to other service provider

Airtel — Deducted Rs. 30/- Unauthorisedly

Today morning I got SMS in my AIRTEL mobile number from AIRTEL related to friend's chat and after that immidiately they deducted Rs. 30/- from my account. I am using Airtel pre-paid connection.
I feel this is totally illegal. I want Airtel to return my Rs. 30/- immidiately.
My Airtel mobile number is [protected].

I am having airtel prepaid card bearing number #[protected]. Every month Rs.30/- get deducted. I have not opted for any caller tune still the amount gets deducted.

Request you to check and pls reverse the amount back in my balance asap. Tried calling customer care very bad response someone picks the calls and gets disconnected.

Need revert asap all will think to shift to other service provider


Amit patel
Mehshana,
Ahmedabad

Airtel Prepaid Service — unathorised deduction

Dear concern officer,
I am a prepaid customer of your mobile service,having mobile no.as [protected].Today I received message from your 54321 no.informing that I have been renewed for auto sebcsription service and have been charged for 10 Rs.
I was surprised to see the message.why on earth 10 Rs been deducted from my account?I have never allowed you to do so.I have never subscribed for such a service.
When I call back and tha same no.and tried to tell this to you I was failed to make contact for three tines and told that the call is expired.I was charged for 6 Rs.for the service.
Sir/Madam,what is this.It’s nothing but just a loot of customer.
I need a explaination for this incident happened and I want ny 16 Rs back in my account.
You can contact me on my mob or on my email id.[protected]@gmail .com
Pl.do the needful fastly and don’t let me go even more deeply about this complaint.

Airtel Prepaid — UNAUTHORISED DEDUCTIONS FROM PREPAID MOBILE

I HAVE AIRTEL PREPAID MOBILE NUMBER [protected]. Every now and then some sms comes saying I have been charged (unauthorised deduction) for some down loads which I never attempted or downloaded. The latest is today 23 May 2010 for some JAVA GAMES for which I have been chaerged Rs.99/- and Tadka for which Rs.20/-. I sent sms to 121 STOP but reply comes "unable to process request try after some time." This is utterly ILLEGAL and I request Airtel to stop such malpractices forthwith and refund the unauthorised deductions.

Register for DND services Do not call
SMS STOP to 121 or call 1909 or SMS to 1909 for Activation of DND type START DND. You can request for refund. Some time they refund. One more thing note down your DND confirmation No:- so they have to stop unwanted calls with in 45 day if not you can write to http://ndncregistry.gov.in.

Airtel Prepaid Card — value added services

sir,

my airtel prepaid card is debited with value added service charges even if i have not subscribed for the same. this has been happening for an year . even after repeated complaints to the customer care officer no action has been taken. my number is [protected].

Airtel prepaid mobile sim.card — Unauthorised deductions

Last three months my balance credit in pre-paid mobile no is getting reduced without any calls or sms.I phoned customer care no and talked to Air-tel representative on 21st Nov.2010.to stop any deductions and any other non-authorised services; but they are still deducting money .Many similar users also find this malpractice of Airtel. My phone no is [protected]. Can the company take strict measures or or penalised with heavy compensation for such mal-practice of mopping up crores from customers?

Airtel prepaid mobile service — unauthorised deduction

REF:airtel prepaid mobile number(MUMBAI): +91-[protected]
sub: unauthorised deduction of rs30 on 20.01.2011
DEAR SIR.
i have never subscribed or called up the service provider for airtel friendz chat scheme but the company on their own activated the scheme on my mobile number and deducted rs.30 their by causing financial loss and tension to me. It has also caused inconvenience to me. You are therefore requested to refund the deducted amount along with reasonable compensation due to inconvenience caused to me failing which i shall be forced to seek redressal from consumer forum.
regards:
M.CHAKRAVORTY

Dear Sir,
I am using this number last 5year's and having same problem many time deduct my rupess from mainbalance, And automatic deduct main balance and some services automatic activated by service provider.So please take proper action against this so that customer should using cell smothly.Other wise plan to change service provider.
Please refund my mony.because i am not activate any service from last two-three year's thats why ...
Ashok Dalai
Bhadrak(Odisha)
[protected]

AIRTEL MOBILE SERVICE PROVIDER MUMBAI — DEDUCTING OF UNAUTHORISED CHARGES WITHOUT CUSTOMER ACTIVATION OF SERVICES FROM MY PREPAID MOBILE

SINCE I CHOICE OF AIRTEL PREPAID MOBILE SERVICE FOR MY MOBILE PHONE NUMBER [protected] FROM THE DAY 1 AIRTEL COMPANY WAS DEDUCTING OR CUT THE CHARGES FOR RHE SERVICES LIKE ASTROLOGY, CRICKET SCORE, FOOTBALL & OTHERS WITHOUT UNDEMAND THE SUCH SERVICE NEVER I HAS TOLD OR SELECT OR REQUEST TO THE AIRTEL COMPANY EVEN THAT DEDUCT THE AMOUNT OF RUPEES 20 , 10. LIKE THIS AFTER MY RECHAGE OF PREPAID TALK TIME.
I HAD TWICE TO COMPLAINT AGAINST THIS WORKING PATTERN OF THE COMPANY TO REDUCING MY BALANCE TO COMPANY CALL CENTERS AND THE PERSON GIVES ASSURENCE THAT THEY WILL NOT DEDUCT SUCH CHARGES WITHOUT MY INTIMATION, BUT AGAIN AIRTEL COMPANYDOING SAME PROCESS AGAIN FOR THIS I WAS STOP TO RECHARGE THE TALK TIME TO MY PREPAID MOBILE THIS CREAT TO BIG PROBLEM TO ME THAT I AM NOT ABLE TO CALL IN EMERGENCY BECAUSE OF NON TALK BALANCE THE CAUSE IS THAT WHENEVER I WAS RECHARGE THE TALK TIME AIRTEL COMPANY REDUCE THE CHARGES FOR UNWANTED SERVICES ITSELF ONLY.
THUS I REQUEST TO KINDLY LOOK IN TO THE MATTER & SORT OUT THE PROBLEM OR ADVISE TO WHAT TO DO IN THE MATTER AT THE EARLIEST.

THANKS & REGARDS - RAJESH SHANTARAM MEDHEKAR.

Airtel — MONEY DEDUCTION IN INCOMING CALLS

It has been observed that in my mobile no [protected], the incoming calls are also charged. On being calling the customer care, either they dont pickup calls or if they pickup after hearing the plea , the attendants disconnect the call.

Airtel — UNAUTHORISED DEDUCTIONS FROM PREPAID MOBILE

AIR TEL OFFICE IS DEDUCTING AMOUNT FROM MY PREPAID MOBILE CONNECTION IN THE NAME OF SERVICES WHICH I NEVER ASKED & NOR UTILIZED .LIKE THIS THEY HAVE DEDUCTED RS.33+10+10+3+10 & OVER AND ABOVE RS.1 EVERYDAY KEEPDEDUCTING FROM THE BALANCE.ON ASKING WHY DEDUCTED RS.33 FOR WHICH NEVER ASKED ANY SERVICE BY ME .ONTHAT REVERSED RS.33 BUT AGAIN DEDUCTED RS.33 IN TOTAL GIVING SOME OTHER REASON & ON 4 DIFFERENT DATES.I AM SCARED THAT THIS WAY THEY WILL FINISH MY ENTIRE CREDIT AMOUNT LYING IN MY PREPAID MOBILE.KINDLY INTERVENE IN THIS CONNECTION .

THANKS & REGARDS,

R.D.TYAGI
MOBILE-[protected]

You must have a Airtel Relationship Center nearby in your city, visit them some day and discuss the problem with the executives, I hope it will be solved. Alternatively, dial customer care and ask about all the VAS active in your account and ask for deactivation of all that you don't want.

I am a Airtel subscriber since last 12 yrs, I have 2 SIM cards of Airtel, all this never happened to me!