Airtel Prepaid — BALANCE DEDUCTION ANY WITHOUT CAUSE | |||
DEAR SIR, I JOIN AIRTEL AT JUNE 2012 I THOUGHT AIRTEL IS A BEST OPERATOR SERVICES BUT I SAID IN THREE MONTHS IHAVE MANY APPOURTUENITY WHEN COMPANY DEDUCTED MY PREPAID BALANCE ANY WITHOT CAUSE 27 AUGUST AT 8 PM I HAVE TIRTY TWO RUPEES IN MYACCOUNT THEN I HAVE SWITCH OFF MY PHONE BEACAUSE HEAVY RAIN IN MY TOWN NEXT MORNING I SAW THERE IS ONLY ONE RUPEES BALANCE AVAIL ......... SO U HELP AND MY DEDUCTED BALANCE RETURN ON MY AIRTEL NUMBER [protected] & YOU SEE THAT IN FUTURE THIS COMPLAINT IS NOT REPEATED Was this information helpful? | |||
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AirTel — Deduction of balance without Cause
Dear sir,This is really feeling bad that i am complaining for airtel services first time as i am a airtel customer from past 7 years and i never had any problem with it but last two days gave me a lot of panic with the same airtel telecom services. my self is anup kumar mandal and i had a no."[protected]". the causes are as follows:
1) I got an SMS from AD-54321 saying "Thanks for downloading java game, and you are charged 50/-",
What I wonder is, I never downloded any game from the site called Airtel Live. its really a robbery from my account balance.
2) I got one more SMS saying "Thanks for downloading hangama gclub.., and you are charged 99/-". I do know what this is and why this has got activated for me. Also there was nothing related got downloaded to my mobile either.
i had also complaint to the customer care and interacted with one named Laxmi. and he told me that this is only deduted for downloadind games. that reply is also not satisfactory. the customer care request reference no is CBDOV[protected].
please do something to get my balance back
Thanks
Anup Kr. Mandal
mob.: [protected]