Airtel Prepaid — Unauthorised cut of pre paid charge

Airtel Prepaid — Unauthorised cut of pre paid charge

P Priya Jacob from Delhi, Delhi

My(Priya Jacob) airtel pre paid NO.is [protected].I have recharged for Rs.100 on Sept-09.As my balance reached Rs 50 my balance is cut to Rs.-9.8(negative!!!).As I contacted the custar care it was informed me that my cricket live score was active!!!.I have never given the airtel any permission to activate cricket live.I never see cricket .With out my permission call charge balance was cut to minus level. Also in a prepaid connection how the company can cut the balance to minus level ?If so what is the meaning of prepaid connection?I want the satifactory reply for this .Other wise I have to go to Cusumer court for jastice!!Also I want to know the Name,Designation,phone number,E mail idof responsible in charge officer of Air tel pre paid connection.At custamar care is not providing any data of this. Priya Jacob Was this information helpful? No (0) Yes (0)

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raaja naik

from Pune, Maharashtra

Unauthorised cut of pre paid charge
My(raaja naik) airtel pre paid NO.is [protected].I have recharged for Rs.30 on Nov-09.As I contacted the customer care it was informed me that my caller tone was active!!!.I have never given the airtel any permission to activate caller tone .I never hear music.With out my permission call charge balance was cut . Also in a prepaid connection how the company can cut the balance without permission?If so what is the meaning of prepaid connection?I want the satifactory reply for this .Other wise I have to go to Cusumer court for justice!!Also I want to know the Name, Designation, phone number, E mail id of responsible in charge officer of Air tel pre paid connection.At customer care is not providing any data of this.
RAAJA NAIK