[Resolved]  Airtel Prepaid — Dedicated Account Balance

I had recharge my Airtel prepaid Connection with Rs.444. The problem is that The amount is not updated into my regular a/c. I had talked to customer care and they said that try it with *123*5# number. I called and it says that your dedicated a/c balance is Rs.444 and expiry date is 1 month. I haven't opt for any dedicated a/c and never asked for any other a/c.


PLs consider at the earliest.
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Complaint marked as Resolved 
Jun 26, 2015
dr.asutosh jha 's response
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Airtel — Dedicated Balance

I had recharge 1000 Rupees on my prepaid mobile connection. It is not reflecting on my regular account.I called the airtel support they said it is dedicated balance we need to check on someother number, Hell, i never opted for this dedicated balance stuff. When i called them again and they conveyed it's your mistake and it's not our problem.
Please look into this Dedicated balance stuff.
My number is [protected]
my son tried to top up his mobile no [protected] with rs 500. virtually all the money is being shown in the dedicated a/c with a validity period of one month and without any useful service being offered in lieu of the payment.

Airtel — balance dedication

sir
last 3 time my balance is cut in my a/c for Hello tune. I not any request for hello tune in All three times, My request reference no is CHTWC[protected], I want my balance back
my no is [protected] I had recharged for 444rs on friday 25 2011. Its now showing zero balance.I have made use of previous balance of 31 rupee which was already there.So 444 rupee is untouched .
Kindly get in touch with me soon.
Airtel uses in total 11 DA(dedicated a/c) for specific purposes. All the recharges are credited to one of the available DA. Normally most recharges are credited to the so-called main account. But there is no such thing as main account, it's just a replica of DA11. In other words, DA11 itself is the main account. Thus, in simple terms, most schemes credit to DA11. But nowadays schemes associated with other DA are also launched. So if balance of 444rs is credited to DA4, it means only one thing, that the scheme was designed to use DA4 and that scheme's validity(and not of DA) is 1 month. Now, based on my personal experience I can say, DA 1, 3, 7, 9, 10 are given higher priority compared to DA11. But this not the case for DA4, recently I used 10rs full-tt paper coupon which credits 6rs in DA11 and 4rs in DA4. Now my balance in DA11 is 4.94 while DA4 is untouched. DA11 must be the account with lowest priority, but DA4 has got lower priority compared to DA11 and that's cause of problem.

AirTel — dedicated prepaid balance

sir/ madam
airtel company has now deducated balance with out any reasion
and it activat any services automatic.. and the balance get minus. thankyou

Airtel Prepaid — fake top up

i appriciate that government has limit the 100/day sms
but airtel still selling its sms pack which cost Rs63 for 500/day sms
so many users are being misguided by airtel
I have recharged my airtel prepaid mobile recharge of Rs. 333/- just now through netbanking. The amount was debited in my bank account while mobile is not showing old balance only without including latest Rs. 333/-. Where my money has gone? I want my mobile to get recharged. How do I know? Where I should enquire?

AirTel — dedication

last time i have recharge rs 110 my account balance rs. is 98.....
automatically dectacted rs from my acc and now my account balance is 45 rs only
i have dial customer care but we have not response
i m nt setcfic fr4 Airtel......
my mob no. is [protected]
and my name Ayush

Airtel — Nil Balance

Dear Sir

I am regular user of AIRTEL INDIA. My AIRTEL Mobile nos. are [protected] & [protected].

I had recharge with 100 Rs. on 02/05/2012. I use only 1-2 calls and after few days my balance was nil. It is normally happened earlier also.
When I called CUSTOMER CARE (After trying many times a day) then they told me 10 Rs. for service and nothing told more. They immediately cut the call without satisfaction.

Thanks & Regards
Pardeep
[protected]
[protected]

Airtel — BALANCE VALIDITY SHOWING ZERO

Dear sir/Madam
Yesterday my balance was around Rs236 but today morning its showing Rs0.05. If i am calling airtel free call centre number no one is picking up the call, itried atleast 20 times.my mobile no is [protected].
I was told that there is a balance in my dedicated account code 110 and 116 and hence what ever rate cutting recharge made by me was not becoming effective and my multiple calls to customer care was failed to throw any light as to how and by which way to exhaust my dedicated account balance. Gopi
One suggestion to everyone...these mobile companies try
their best to make fool out of their customers...never get ur prepaid mobile phone easy recharge done without asking the dealer that which recharge gives what balance and validity...even I got my easy recharge done for rs 444 and my balance went into dedicated balance and worse is that it's validity is only for 1 month..
I feel if any recharge doesn't exist then Airtel shouldn't accept it only and send the message to the retailer...
And u cant connect to the customer care also...
It's very pissing..
We request consumer complaint center to take an action against Airtel about this..
Same Issue I have guys on two nos...Airtel is misguiding the users & make fool...Can you please let me know how can Solve this issue of dedicated account...
what is going on here ... I am facing the same issues ... why they are offering dedicated amount & what is purpose of main amount ... And I got a free data usage of 1 GB without my notice ... I think Airtel has become very rich & so they are giving it ... But Airtel we are not poor enough to get all those ... Mr/ Ms Airtel, consider this issue AND take necessary corrective actions before we go confused.
Yesterday my balance was around Rs59..automatically dectacted rs from my acc and now my account balance is 7 rs onlyi have dial customer care but we have not responsei m nt setcfic fr4 Idea ...Can you please let me know how can Solve this issue of dedicated account...

my mob no. is [protected]
and my name Rahul
my airtel sim no [protected] show balance 126/- validity 2025 and DA7 balance show 0 so that sim is not working outgoing call

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