[Resolved]  Airtel Prepaid — Jokes SMS Pack Activation without consent

My brother Shaival Chatterjee has an Airtel Prepaid Mobile Connection No. being [protected].We got it recharged with Rs.25,but to our surprise the balance started decresing without our knowledge everyday.
Upon calling to the Cust Care on 15.01.2010,they told us that a Joke SMS Service charging Re.1.00/SMS/day has been activated on 28.12.2009 by us which is entirely false.
It is the 4th time we have faced this sort of a problem with Airtel Prepaid in which they have activated a Service without our knowledge & consent & are blaming us insted for this.
Please help us in this matter.

Regards
Kunal Chatterjee
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Aug 13, 2020
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