I Kaushik Ghosh and my mobile no is [protected]. I have recharge rs18 on 3rd Feb 2010 for getting the facility -call 20p/mints of one airtel no. According to airtel telcom system i was sent the sms(FF 18 A [protected]) to 59222 for activate the service on 4th Feb 2010 after 24 hours but they(Airtel) send me the reply "FNF no [protected] has been successfully removed (exchange of activation) on 5th Feb 2010. I was comlaint to airtel customer care for this prob. my complaint no -56440. They told that it will be solve on 8th Feb. Today they call me from [protected] at 2.13pm and told me that i can activate the service through calling 12141. But there is no option of activation my service. Now what should I do?
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THIS IS KANCHAN GUPTA. I AM FACING THE PROBLEM IN GPRS ACTIVATION. I HAVE COMPLAINTED SO MANY TIMES BUT THEY DIDN'T TAKE ANY STEP REGARDING THIS. I ALSO DON'T INTERECT WITH CUSTOMER CARE EXECUTIVE MY CONTACT NO IS [protected] PLZ RESOLVE MY PROBLEM AS SOON AS POSSIBLE
THANX