[Resolved]  Airtel Prepaid — Messages are being charged despite of free sms service on.

This is Nilesh Rane. I have recharged with a sms offer of 500sms/day for 1 month for 67 rupees on 25th Feb, 2010. but i am being charged for my sms from 8th March, when its only 13 days completed and i am well within the limit of 500 sms/day. COnstumer care agent says the offer is still active and no money will be deducted and the deducted amount will be refunded. But nothing happening. Please look into the matter ASAP. My cell number is [protected].
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information