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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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S
Sat83
from Bengaluru, Karnataka
Oct 4, 2010
Resolved
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Resolved

Address: Bangalore, Karnataka

HAD PURCHASED AN AIRTEL PREPAID PHONE CONNECTION WITH NO. [protected] IN JULY 2010. I GOT THE CONNECTION ACTIVATED AND VERIFICATION WAS DONE BY AIRTEL THROUGH PHONE. THE CONNECTION WAS WORKING FINE AND IN SEPTEMBER 2010, I WAS NOT USING THIS NO. FOR AROUND 20 DAYS WITH CREDIT BALANCE OF RS.200 (APPROX) STILL IN THE NO., THEY PERMANENTLY DISCONNECTED THE PHONE CONNECTION.

WHEN I CHECKED OUT WITH THE CUSTOMER CARE, THE CALL WAS DROPPED EVERY NOW AND THEN, WHEN I MANAGED TO SPEAK TO A CUSTOMER SERVICE ASSISTANT , I GOT THE REPLY THAT THE NO. HAS BEEN RECYCLED AND WHEN I ASKED THE REASON THEY PUT ME ON HOLD AND THEN THEY DISCONNECT THE CALL. THIS HAPPENED QUITE FEW TIMES.

TODAY I SPOKE WITH ANOTHER AGENT AND SHE ELEVATED THE CALL TO HER SUERVISOR WHO TOLD ME THE SAME STORY AND TOLD ME SHE IS HELPLESS AND THE NUMBER HAS BEEN RECYCLED AND IT IS NOT POSSIBLE TO GIVE ME THE NO OR THE MONEY IN THAT NO BACK.

PLEASE ADVICE ME WHAT TO DO...
Aug 13, 2020
Complaint marked as Resolved 

Airtel Prepaid — disconnect without any reason

Dear Sir, I am a Customer of Airtel Punjab mobile number [protected] life time prepaid Last month on 28 dec 2009 my number disconnect without any reason.I complaint customer care but no any response.I had submitted my ID again and go for several times to mansa Aitrel service Krichana Telecom but no response.I want to help me for action to airtel or going to consumer court?I hope for your help.
Thanking you,
Regards
Gurpreet Singh
Dear Sir, I am a Customer of Airtel agra in u.p mobile number [protected] life time prepaid my balace is cuting without any reason. so, I complaint customer care but no any response.I want to help me for action to airtel or going to consumer court?I hope for your help.
Thanking you,
Regards
deepak kumar

AIRTEL (PREPAID) — disconnected without any reason

my airtel number [protected] is dicconnected on last week of dec 2009. i have recharged my number with life time valadity in ist week of dec 2009. afterward dec29 my sim shows a message Sim Card Registration failed.......

as i've recharged it witd life time valadity it is not working.....

customer care and corporate offices are not helping as they said go there,,go there...m fed up calling services...


please start my number as soon as possible....

my alternate number is [protected]...


thanx

Airtel Prepaid Connection — Disconnect with any reason

Sir/ madam


i have an airtel number [protected]. I am using this number form more than 6-7 years. Recently i got the problem with my sim and then i made contact with airtel dealer office at 112a, Sharti Nagar, Model Town Ludhaina, The issued me new sim after submit the copy of my passport copy. Very next month that at 28 feb 2009. i came to know that i sim is not working agian. Then i approach to the customer care the said submit your proof to the near airtel dealer office. Next day was sunday and monday the day of HOLI for this reason all the relevant places are closed. When next working day i came to know that my number is suspened. I need the number very urgent i fill this number in my Visa Verifaction file and also have so many contact with people. i also running my profession with this number. Please do the need full as soon as possible.

Regards
Balwinder kaur
MIG-50, urban estate, Dugir Road, Phase I, Ludhana Punjab

AirTel — disconnection with any reason

disconnection without any reason

I have got landline connection sometime back with airtel ; faced a hell of problems with this guys in the past while setup the connection . after I wrote the story here someone called from airtel and fixed the issue . even after I use to face problem every time since the phone number given to me was used by someone else in the past . when ever am calling airtel I have to pick up big fight with them to explain this issue else they will say this not your number .
Now the master stock from airtel happened ; one fine morning my internet stopped working . after running piller to post got know the connection was taken off . and the cust care accepted that it was mistake from airtel end . I have made all my payment on time and next bill due is Oct 3rd no reason the connection was taken out
And someone called himself as manager when called 198 told me that he will correct it soon. After that I got a call from airtel asking for documents because I have request for reactivation of my internet . I never asked to cut connection or looking for re activation . my question is very simple if this not my mistake why do need again go to aitel office to submit the documents . why airtel is not ready to correct his mistake rather pushing it back to customer
And the person closed my compliant and put a note customer is not willing to submit documents
I want to take an legal action with airtel since this is going beyond the limits ; need your help
My cust id is
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    D
    davidv
    from Mysore, Karnataka
    Oct 4, 2010
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    Address: Bangalore, Karnataka

    Hi

    This is to bring it to your notice that I am not happy with the service and the way i was treated.

    I had subscribed to Airtel postpaid connection on the 21 Sep by paying a deposit of 500 to your representative. I had submitted photo copy of my voter ID and a Photo.
    NAME - David
    MOBILE - [protected].

    My connection was activated on 21st Sep. I had a representative called Govind called me from ([protected]) on 23rd as i was not at home he told that he will revisit on Saturday. Govind came to my house on Saturday 25th Sep and i meet him in my house.Govind asked me few question like rented or own house. Govind asked me where are you working, i replied that i was working with Firstsource Solution limited. Now i am joining DELL from 4th OCT.Later govind asked me to show the ID card. I told that i don't have as i have submitted it back to the company. Later Govind asked me 200 rupees as bribe i denied to it. Then he told that everything is fine, Govind told that you may receive a call from air tel confirm that i visited.Later Govind has manipulated my details. My connection was blocked on 29 and when i called Airtel customer care, I was informed that i was working with First India Corporation and my address did not match. I told that it was wrong i never worked with First India Corporation. First I spoke to (floor Manager) Umesh, who was not at all helpful. Did not wanted to listen to what i wanted to say. Was very rude, Just told we will not activate the line.Later passed the call on to Jonhcy (Floor Manager) Just repeated what Umesh was telling, Umesh was standing right next to her i could hear him saying at background tell can't activate. Johncy Hangup the call on me. Called back again and spoke to Floor Manager Pavitra. Who was not sure what was happening as there was no clear notes on my account. Asked Pavitra to call the representative who verified and double check she denied, and not ready to listen was only repeating contact Airtel Outlet. I was treated with very poor customer service and she hung up on me as well. I called back again and spoke to Floor Manager called BalaMurgan who was very helpful and listen to me and said he will initiate a re-verification. He called Govind but his phone was switched OFF, Later he spoke to Prakash (Sales Representative) from whom i took this connection. He confirmed that what are the documents i had submitted. Balamurgan asked me to re-submit the documents and i did submitted it to Prakash again. Later I was told that he will get back to me within 48 hours with call reference number[protected]. Today i called customer care with the reference number i reached Pavitra Floor Manager again who was not helpful previously. Was very rude told that will not activate this line or will not re verify. This line is cancelled. I don't wanted to tell anything more. I wanted the call to be transferred to someone else. I really did not feel comfortable speaking to her. Later i was transferred I was on hold for 12 min before Another Floor manger Chithra answered. it was very poor service all together. Later chithra told that will not be able to activate as my previous collage told. I asked her to explain what had happened. She told your address verification is failed. That is when i realised that they still don't know what i was telling them. By now i was on the phone for 45 min. And i explained her everything again. She was dead silent did not know what to reply. Then went on saying i cant do anyting for you. Contact the representative who came for verification or go to Airtel Outlet. I told Chitra that as you will not activate the line, please call the representative to whom i payed the deposit and tell that he should refund as the line is been cancelled because of the verification. She replied i can't and she disconnected the call. I never ever expected this from a floor Manager. I was not at all happy that they were not ready to do anything for me as i was ready for re-verification. They were always using a term 'procedure' for everything and never sounded that they understood me and wanted to help me. Saddest part is i have spent over 4 hours speaking to Customer care. (Floor manager) i was asked to call the representative when i called them i was given a different number and asked to call their manager. Only one thing i can understand from this experience that they all play a blame game rather than checking how to help the customers.

    Now I don't know what to do. I do have Airtel Land line and broadband connection. Thinking I have to move to another provider by cancelling everything. As i never came across a person who can really help me to get this connection back.

    I request you to look into this and take necessary action and ensure this is not repeated henceforth to any customer. It is disgraceful to receive this kind of service from a company like Airtel. As i always believed Airtel was the best. But now I think I was wrong.


    Regards,

    David.
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear sir,


    I am mailing you regarding my airtel Prepaid mobile number that is [protected].
    On 7th of December ie Saturday i went to Airtel's showroom which is located in Sahara
    Mall, Gurgaon to convert my prepaid number to postpaid number what they demanded from me i have given all documents to them.

    Also they told me that your prepaid number will get dissconnected within 72 hrs and postpaid sim will get activated after confirmation from dialing 59059 number but whwn i called that number for confirmation 59059 customer care told me that whatever you are giving information to us does not match to our records so we cannot activate your number.

    So from last 3 to 4 days i am not being able to use my number which is so frustrating for me both sim are in disconnected state, I have asked Airtel's showroom's employees so many times about this but they are giving me fake promises.

    So sir please do something ...


    Regards,

    ROHIT MADAAN

    Alternate number- [protected]
    Dear sir,


    I am mailing you regarding my airtel Prepaid mobile number that is [protected].
    On 7th of December ie Saturday i went to Airtel's showroom which is located in Sahara
    Mall, Gurgaon to convert my prepaid number to postpaid number what they demanded from me i have given all documents to them.

    Also they told me that your prepaid number will get dissconnected within 72 hrs and postpaid sim will get activated after confirmation from dialing 59059 number but whwn i called that number for confirmation 59059 customer care told me that whatever you are giving information to us does not match to our records so we cannot activate your number.

    So from last 3 to 4 days i am not being able to use my number which is so frustrating for me both sim are in disconnected state, I have asked Airtel's showroom's employees so many times about this but they are giving me fake promises.

    So sir please do something ...


    Regards,

    ROHIT MADAAN

    Alternate number- [protected]
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      M
      mattamsagar
      from Chennai, Tamil Nadu
      Oct 3, 2010
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh

      I have requested for New broadband connection 10 days back and there is not even a single call from them. No proper communication. Customer care people themselves do not know what process has to be followed and they give falsy information. Customer care people mislead us and service is ver poor. Till now they have not installed Broad band connection. No communication at all. Worst Service.
      Receipt No: HY280425
      Ticket no: 18623345


      mail id : [protected]@gmail.com
      Sagar
      Mob: [protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      Airtel Broadband Connection — WORST SERVICES OF AIRTEL BROADBAND

      I am Ajay Singh (E-9 1st floor Sec 27 Noida) and I am enjoying airtel broadband connection from last three years but now I am facing too much threats from airtel side from last week I had already register a complaint four times on [protected] and complaint ID is 39912608 and 39989376, and I had already talked to Mr. Lalit (Area Incharge of Noida Sec- 27) twice time regarding this problem.The same problem was happened last time but it was taken very lightly from there side.This time I want to change the modem and landline phone to avoid this problem again.

      I had already sent this complaint to care.[protected]@airtel.in but none of the action taken from there side as I am really fed up from there services.

      You are requested to help me out from this and kindly take a course of action as soon as possible.


      Thanks & Regards,


      AJAY SINGH
      +[protected]
      take your broad brand put on
      your complaint solved...any more doubts, i will solve
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        iamshantanu
        from Kolkata, West Bengal
        Oct 3, 2010
        Resolved
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        Resolved

        Address: Ghaziabad, Uttar Pradesh

        I recharged my AIRTEL prepaid mobile([protected]) with Rs. 500 on 1st september 2010 and got a talktime of Rs. 453.31 .

        On 3rd September I registered my Airtel mobile no on www.facebook.com(on my computer). www.facebook.com sent me a SMS which had a link to 0.facebook.com to "ACCESS WITHOUT ANY DATA CHARGES" !!!

        Let me make it clear that no other website has been accessed from my mobile except 0.facebook.com and that too by AIRTEL LIVE!

        But within one week 10 Rs. were deducted from my account(and I HAD hardly made any calls or sms during this week !). This amount was added back to my balance on calling Airtel Customer Care.
        I had called up Airtel thrice and one of them said access is free by mobile office and another said it is free by airtel live and added back the amount !...AIRTEL executives got me totally confused !

        I did make one call lasting almost 10 min and a few SMS amd my balance was now around 440 Rs.
        But on 15th or 16th sep(i don't remember exactly) Rs. 17 were again deducted for data usage and my balance became Rs. 423.
        Then on 19th september the unimaginable happened !
        My balance suddenly dropped to Rs. 340 i.e. a deduction of Rs. 83 !!!! (between 10-11 pm on 19th sep.)

        The Airtel 198 complaint helpline executive assured me that my complaint will be resolved by 23rd sep. But nothing happened. I again lodged a complaint and this time I was given the date 30th sep. But the amount has NOT BEEN REFUNDED as yet. In the last 10-15 days I've called up Airtel Customer Care, 198 Helpline as well as the Airtel GPRS helpline 12118 almost 12-13 times. But they have been telling me that they don't know about any such mobile site called 0.facebbok.com and that data usage is 30p/20kb for all sites accessed from Airtel Live !

        I'm HIGHLY DISSATISFIED with the unprofessional behavior on part of AIRTEL executives.
        I request concerned AIRTEL authority to kindly look into my complaint and

        SHANTANU SHARMA
        Mob No - [protected]
        E-mail - [protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
        The same story is repeating here on my number... I browsed 0.facebook.com through airtel live & my account balance was brought down to zero from Rs. 21... After calling the customer care of Airtel their exeutives dishaterned me & names me the names of the website which i never browsed from my cellphone...

        I am sure Airtel will loose its hold on masses...


        Mubashir

        E-mail: [protected]@gmail.com
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          A
          amitkutwal
          from Hyderabad, Telangana
          Oct 3, 2010
          Resolved
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          Resolved

          Address: Pune, Maharashtra

          Not so respected Sir (From now),
          i am using your service approximately 5 years.
          I have been charge Rs 20 dated 2/10/10 at 11:30PM (Got details from your 121) without consent.
          For Tadka live, This is second time of tadka live.
          I had warned your executive regarding Not to activate this one in future.
          My no is [protected]

          Did i sent you a sms or made a call to start the service?
          Please note that I have coming this problem more frequently.
          I here by requesting you to stop activating services without consent and make people fool.
          And kindly refund my balance.

          Regards,
          Amit Kutwal, Pune
          Airtel customer
          Aug 13, 2020
          Complaint marked as Resolved 
          Number sent wrong by mistake!!

          Tadka live
          Not so respected Sir (From now),
          i am using your service approximately 5 years.
          I have been charge Rs 20 dated 2/10/10 at 11:30PM (Got details from your 121) without consent.
          For Tadka live, This is second time of tadka live.
          I had warned your executive regarding Not to activate this one in future.
          My no is [protected]

          Did i sent you a sms or made a call to start the service?
          Please note that I have coming this problem more frequently.
          I here by requesting you to stop activating services without consent and make people fool.
          And kindly refund my balance.

          Regards,
          Amit Kutwal, Pune
          Airtel customer
          Respected sir,
          I have been falsly charged by Tadka live (This is 3rd time) of somthing 18 Rs.dated 6/10/10.
          I have discussed this with your executive on 12/10/10 regarding deduction, they assured me for taking positive action. But till now i have not received my balance back. Thats why i m not recharging my account.
          So, please do needfull action and assure me that in future there will not be such reduction. so that i can recharge my account further1

          Regards,
          Amit Kutwal
          ([protected])
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            B
            bhalladeepak
            from Delhi, Delhi
            Oct 3, 2010
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            Address: Central Delhi, Delhi

            MY AIRTEL LANDLINE CONNECTION [protected] IS NOT WORKING SINCE AUGUST 27, 2010 FOR WHICH A COMPLAINT WAS REGISTERED WITH AIRTEL ON AUGUST 28, COMPLAINT NUMBER 36978850, HOWEVER AIRTEL CLOSED THIS COMPLAINT WITHOUT RESOLVING ON SEPT 13. ON ASKING WHY MY COMPLAINT WAS CLOSED WITHOUT RESOLVING THE CS REP OPENED A NEW COMPLAINT NUMBER 37574906 AND RUDELY REFUSED TO REOPEN THE PREVIOUS ONE.

            THAT WAS ON SEPT 13, AND TODAY IS OCTOBER 1, HOWEVER THE PHONE IS STILL NOT WORKING NEITHER I HAVE RECIEVED ANY WRITTEN INFORMATION OR ANYTHING FROM AIRTEL ON THIS.

            I TRIED TO CONTACT SOME PEOPLE IN CORPORATE OFFICE HOWEVER THEY HAVE ALSO BEEN MAKING FALSE PROMISES.

            AIRTEL HAS SERIOUSLY VOILATED "TRAI’s Telecom Consumers Protection and Redressal of Grievances Regulations 2007".

            I DONT THINK I WANT TO BEG ANYMORE FOR GETTING MY PHONE FIXED, AS AIRTEL'S CUSTOMER SERVICE IS PATHETIC.

            TO MAKE IT WORST AIRTEL BILLED ME, EVEN FOR THE PERIOD WHEN THE PHONE WASN'T WORKING.

            HATS OFF TO AIRTEL AND ITS STAFF FOR MAKING NEW RECORDS IN POOR CUSTOMER SERVICE.
            Dear Rakesh,

            Please note that this complaint has been noted by your company earlier also on 28th August 2010 and as you mentioned your team is working on a resolution, I would hereby request you to tell me what your team is doing and how?

            Please also tell me what are your comments on your company's voilation of TRAI’s Telecom Consumers Protection and Redressal of Grievances Regulations 2007".

            Please also tell me what your company has done to keep your customers informed of the challanges that you may be facing in resolving this issue?

            Best Regards

            Deepak Bhalla
            [protected]
            My airtel landline no. is[protected] is dead. I have lodged complaints many many times ( one of the complaint no. being[protected]. Without resolving the problem, after 2-3 days we recieve sms that the problem has been resolved. This is something realy untolerable. We have not been able use our phone since the last soo many days. You may check this from your records as well.

            Further the broadband problem also stands as it is. After working for sometime, it stops working.

            Kindly sort out the problem as soon as possible.

            Thanks
            Rakesh Kumar Jain
            [protected]
            my airtel landline No[protected] is dead from yesterday. Please repaire it and also correct the e-mail address [protected]@rediffmail.com.

            Thanks

            Dr Ruchi Nigam
            Jabalpur
            i think this company is making fool o[censored]s we should tell of our friends & soical near &dears about it & ask them to surrendear their airtel connections &also take care that any one from us should not get a new airtel connection
            Same case is with me . They Resolve the issue without any feedback
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              K
              kamanehria
              from Palampur, Himachal Pradesh
              Oct 3, 2010
              Resolved
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              Resolved

              Address: Kangra, Himachal Pradesh

              My name is Kamal Nehria. I am retailer of Airtel prepaid service Kamala Communication ([protected]). i have a small shop in the village called Bhagsu Nag. I am using services of airtel from last 6 years.
              I am giving my best services to my customers, but recently i got a messege from No.[protected] on 1October. contents of this messege are ( Dear retailer u have gifted a transfer balance of rs. 3333.00 on your E-top account Now you can made recharge ) After that i got a call from this No. and the person calling from this No. assured me and told me that he is an employee of Airtel Communication Head Office in Shimla and suugested me how to send money on this No. [protected]. The time i got this messege i had balance Rs.8735 on my Lapu sim ( [protected]) after following his direction i have send money on following nos. [protected],[protected]. After sending money on these nos. my balance remains Rs. 274.i wait for two days and dint get any balance in my account, I lost Rs. 8461 this loss of money is alot for me To make all this money i have lost so many Nights and days.I contact with my distributor Mr. Akshay Bhardwaj No. [protected], after that i contact with my territory manager Mr. mukesh Dhiman No. [protected], after that i contact with my Area Manager Mr. Rajeev No. [protected]. After consulting with them my problem i dint got any response, they also ignore me even they smile on my face and dint pick my phone,
              Please find out who is creating all these problems i also would like to request you to close these No. [protected],[protected]. so in the future they should not create any problem to other Retailers in the Country. I want you to find out the solution of my problem. this damage is creating mental and physical harm to me. i am totally in depression. i hope you will find out proper action against these people.
              Thanks. Kamal Nehria Ph. [protected].
              Aug 13, 2020
              Complaint marked as Resolved 

              Airtel Prepaid — poor service and fake e-recharges

              hello ,

              my no is [protected] airtel prepaid .I have done easy recharge o[censored]nlimited sms of rs 67 twice last month.
              the recharege which was supposed to be for 1 month time but it hardly works more than 3 days .
              CALLING the customer care didn't solve my problem.I feel really bad for airtel for providing such disgusting service.I have received a complaint ID no[protected].But in vain.

              Airtel Prepaid — charging for free services

              my mobile number is [protected] i was charged for browsing 0.facebook.com which is a free service on 15 jan 2011. i recharged for Rs 35 on 7/01/2011 and i had a offer of full talktime but i did not get the full talk time till now .i did Rs 35 recharge twice and was promised to get full talktime within 48hours.
              i request you to kindly see to the matter and even i spoke to customer care on 11/01/2011. his name was Jayprakash and he told it would be rectified.
              i did not expect this type of service from airtel.i am being a customer for past 5 years and this is not the way to earn money honestly.
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                M
                mehar
                from Hyderabad, Telangana
                Oct 2, 2010
                Resolved
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                Resolved

                Address: Tiruchirappalli, Tamil Nadu

                Hi AIRTEL,
                From Past two days and also a couple of month back. I have been receiving vulgar SMSes from an unknown number.
                I suspect some people to be responsible but not sure of it. I am afraid he can do it from another number even if i block this present number.
                Please provide a solution for this.
                I am ready to file for a legal action on the number.
                Thanks
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel — Vulgar SMS from +919561610734

                Hi Airtel,

                I am continuously receiving vulgar and abusive SMS from this Airtel mobile number [protected] from[protected] onwards. It has completely disturbed my work and family life. I have stored sms's in my inbox .I want to know about that person. kindly mail me the details of owner of this mobile number.
                I am ready to file for a legal action on the number.
                I also want you to trace/block the number so that it is not misused by the owner on other people like me. looking forward for your prompt reply.

                Thanks,
                Sunil
                My Contact Number ([protected])
                Hi Airtel,

                Subject: Vulgar SMS From [protected]

                I am receiving vulgar SMS from this unknown number [protected] from 8th oct 2010 onwards. It has disturbed my work and family life.
                I have stored sms'S in my inbox . I want to know about that person...kindly mail me the details of owner of this mobile number.
                I am ready to file for a legal action on the number.

                Thanks,
                Sunil
                My Mobile number [protected]
                Hi,
                I would like to thank you for the resolution and I agree to close the Complaint dated[protected].


                Regards,
                Sunil
                [protected]
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                  V
                  vr_gopal
                  from Bhubaneshwar, Odisha
                  Oct 2, 2010
                  Resolved
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                  Resolved

                  Address: Kanchipuram, Tamil Nadu

                  AIRTEL has been broadcasting messages like" want Beach beauties too hot to " who handle", "who is hot namitha or nayanthara" and similar nonsense mails. Sending such messages unsolicited is objectionable and I have complaint to them several times. The standard reply is, (i) the messages are not from AIRTEL and (ii) if you don't want disable service messages in your hand set. The messages floods your phone, unsolicited. If you request for do not disturb service the time they require is 45 days, which is outrageous. If things go unchecked, days are not far to receive even porno messages and clip. As I have AIRTEL connection I have experience only with them and I am not sure about the other service providers. Kindly look in to the matter and do the necessary.
                  With regards and lots of hopes and expectations
                  Rajagopal V
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Airtel — receiving unsolicited messages even though registered with do not disturb

                  receiving unsolicited messages even though registered with do not disturb

                  Reference number for registering on NDNC with Airtel is-A[protected].

                  Airtel — Receiving Unsolicited messages

                  I have registered in DND registry through airtel portal during 2007 and after that I was not receiving the unwanted SMS and calls. But now I am started receiving the same. When I check the status in TRAI site, it shows that registered, but when I try to make complaint through airtel portal, airtel says that not registered. I have send emails to both trai and airtel, but no response. Kindly advise to proceed on this.
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                    A
                    asjalebi
                    from Mumbai, Maharashtra
                    Oct 2, 2010
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                    Address: Chennai, Tamil Nadu

                    Dear Sir/Madam,
                    My Airtel customer id [protected] which i took this month on call from AIRTEL IVR. As we use more than 10 mobile/landline service of airtel they offered us a new Digital DTH service for annual subsciption ultra pack with free intallation.

                    But on installation and activation i found out they have activated mega pack. i have being following up with the airtel officers since last 20 days and they have not replied back to me.

                    Know they want me to pay extra amount for ultra pack. I have paid the for ultra pack on request of the booking officer of the airtel on Airtel IVR number 12148. Mr. Rohan who had compared the two scheme and said they are offering this on a special scheme of valuable customer of airtel.

                    I have requested for refund or upgrade of my ultra pack with addition loss of 1 month subscription.

                    Please help how i can teach a lesson to the company and so that this dont become their regular practice.

                    Thanks & Regards,
                    Ashutosh Agarwal
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                      A
                      anirudhpoddar
                      from Noida, Uttar Pradesh
                      Oct 2, 2010
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                      Address: Rajasthan

                      Despite repeated complaints, speaking to the call center supervisors, and even
                      after activation of BIS 399 on the above mentioned cell number (on 1st October-
                      after 1 week of calling the helpline and spending over Rs.200 on those calls) I
                      am still not able to access blackberry services on my cell.

                      Everytime I make a call to the helpline, I get an assurance that the services
                      will be activated within sometime, or a maximum of 24 hours, which never
                      happens.

                      This time, I was given the number of a nodal officer of Rajasthan, which is
                      also a helpline number (only available for 4-5 hrs a day from monday to friday)
                      and not a direct number.

                      At the latest, I am being told that the device pin and imei are registered elsewhere, but even after telling them that I have not used bb service from any other number, nothing is happening. I was just using the service on my postpaid number, which I got converted to a prepaid number.

                      AirTel — Blackberry services not working

                      Blackberry service is not working for more than 5 days now. gave several complaints to #7070 but nothig happenned..

                      AirTel — Prepaid Service Not working

                      Hello,

                      I want to register my complaint against Airtel Bangalore.. I had recently converted from Postpaid to prepaid. I had submitted the documents also.. Now these people have barred my no: since they claim that they have not received my documents, I have wrote them mail 7 times.. Still there is no response.. Also I tried calling their call center... which is pathetic...They disconnect the call as soon as they know that we are getting angry
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                        S
                        sugi
                        Oct 1, 2010
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu

                        Today I am very happy that today I came out of Airtel Digital TV services. I have been using DTH services from Airtel as ID:[protected], Chennai since one year and I raised service request almost 20 times but not even single time the service person got back to me and not resolved my problems.

                        I requested for relocation of the service and they have taken request with Req.ID and confidantly telling that service will provide so and so time. i was very happy to listen that...time has passed and no response from anyone. when called customer care and check for the status of the request... unbelievably my request has been closed successfully. (I personally dissambled the kit and moved to new location).

                        For reconnection, I raised request once again and keep on calling so called customer care but no use...no response....but funniest thing is all my request are being closed successfully without attending problem. At last i took help from TATA SKY service person (Shame on Airtel Digital).

                        Very recently, Suddenly my signal has gone....raised request and with in half hour request has been closed with out attending. I walked into T Nagar airtel centre and found digital TV person and told the problem.....unbelivable answer " Sir, got head office, we are not responsible for your problem" I asked where is head office? Answer was " I think in Mumbai" They suggested me to goto Mumbai from chennai for small problem.

                        Ultimately I decided to stop using Airtel service and immidiatly raised request to disconnection and refund outstanding balance.....!!!

                        I got local cable service in 30 minutes and enjoying alot.

                        Friends, I strongly suggest all of you please dont consider Airtel as they are cheaters and loot money like anything and worst than worst service in the world.

                        They dont have any responsibility and no escallation procedure.

                        I feel shame to be a Airtel Digital TV customer since one year.... now i am in relief. Thanks GOD.
                        Mar 27, 2017
                        Complaint marked as Resolved 
                        sir i have taken airtel dis on 20.12.2009 one year pakage one year pakag completed on 19.12.2010 .but again I have paid october 1st week for one year package but not yet to top up your staffs please do nesseary step to top up
                        my user name EDWINGEORGE
                        CUSTOMER ID [protected]
                        MY EMAIL ID [protected]@gmail.com
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                          M
                          mer_vin1
                          from Bengaluru, Karnataka
                          Oct 1, 2010
                          Resolved
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                          Resolved

                          Address: Kanchipuram, Tamil Nadu

                          Hai I am Mervin. I am using airtel kanchipuram card. I registered in do not disturb registery 3 months back.My reference no for registeration is S[protected]. I am still recieving unwanted sexual messages such as sexy babes to download from Airtel 55435 quite often and this hurts me a lot. my airtel no is [protected].
                          Please stop those messages.Please take necessary action.



                          For contacts:
                          mervin.[protected]@gmail.com
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            M
                            mrkanth
                            from Hyderabad, Telangana
                            Oct 1, 2010
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                            Address: Hyderabad, Andhra Pradesh

                            complaint no.[protected], plz find the above mentioned complaint number, my mobile no. [protected], from my mobile unsuspectedly reducing the account balance, by calling the customer care they are said that i have used internet from my mobile my mobile model is Nokia1100, there is no browsing option to brows net from my mobile, plz ensure to send me my account balance back. plz

                            please do the needful...
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                              R
                              rana_ggn
                              from Lucknow, Uttar Pradesh
                              Oct 1, 2010
                              Resolved
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                              Resolved

                              Address: Haryana

                              I have been with Airtel since 2000 when i got my first mobile phone.I have always paid all bills on time.This is regarding my postpaid connection no. [protected] belonging to Pathankot.It was taken in sep 2008 and was in use till Jun 2010 when i had to move to Delhi urgently.I could not pay the bill of Rs 2000 and neither i could file an application to get the sim cancelled.
                              Now ,most of my relatives and friends have already got a call for the nonpayment of this meager amount and the have been threatened that hey would be dragged to the court of law if this amount is not paid.
                              I want to know that for such a small amount ,How can they harass my Father,my wife and several other friends of mine when my average monthly bill that i have been paying used to be close to Rs 2000.
                              I am not going to pay this bill untill the reps of the company call up the same numbers and apologise to them on causing mental discomfort .
                              The last call i got was of Neha from Chandigarh centre.
                              An early action will be highly appreciated.
                              My mob no is [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                J
                                jagdish B
                                from Pune, Maharashtra
                                Oct 1, 2010
                                Resolved
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                                Resolved

                                Address: Kutch, Gujarat

                                Dear Sir/madam,

                                I am customer of Airtel, Gujarat. My number is [protected].

                                I am not started AON service on my number, But that service is forcefully started by airtel. I want to stop these service on my phone and refund my amount in my account.

                                I want to activate Rs.98 plan for GPRS service.


                                I talked with customer executives two three times, but not getting positive respond.


                                Thank you.

                                Jagdish B.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  J
                                  JAYANTHISRIDHAR
                                  from Noida, Uttar Pradesh
                                  Oct 1, 2010
                                  Resolved
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                                  Resolved

                                  Address: East Delhi, Delhi

                                  AS WE HAVE GOT 2 CORPORATE CONNECTION FROM AIRTEL POSTPAID ( GOVT EMPLOYEE CONNECTION ) WE PAID THE ADVANCE RENT IN APRIL 2009 NOW WE ARE SHIFTED TO CHENNAI WE WANT THE REFUND OF THE RENT

                                  MOBILE NOS [protected]& [protected] IN THE NAME OF A.K.SRIDHAR
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Airtel — Refund of Advance Rental

                                  I have disconnected my Airtel number on 7-Apr-2009. I have got a confirmation mail regarding the disconnection. However, I have not received the refund of advance rental after so many days. I have made a lot of calls and mails to airtel. But they dont even reply to the mails. 2 times they have provided with the courier name and the PO number for the dispatch of my cheque. I enquired with the courier company and they say they dont have such PO number. Please advise what to do.
                                  below is the list of complaints I have made Request Number
                                  Date

                                  [protected] on 2-Jul-09
                                  [protected] on 30-Jun-09
                                  [protected] on 22-Jun-09
                                  [protected] on 19-Jun-09
                                  [protected] on 18-Jun-09
                                  [protected] on 10-Jun-09
                                  [protected] on 27-Apr-09
                                  [protected] on 27-Apr-09
                                  [protected] on 25-Apr-09
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                                    J
                                    jaffersait
                                    from Bengaluru, Karnataka
                                    Oct 1, 2010
                                    Resolved
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                                    Resolved

                                    Rom jaffer sait <jaffer.[protected]@gmail.com>
                                    To [protected]@airtelindia.com
                                    Date 1 october 2010 11:48
                                    Subject re: acknowledgement mail.
                                    Mailed-by gmail.com
                                    Hide details 11:48 (1 minute ago)
                                    Dear sirs,

                                    This is a similar complaint because i have been having similar problems regularly and no one seems to be bothered about rectifying this problem. I now am inclined to believe that this scam is being deliberately perpetrated on unsuspecting customers and is tantamount to cheating and daylight robbery.

                                    This is an entirely new complaint and is in addition to one i had sent early this morning to yesterday's robbery!!

                                    It is such a shame that a company of such repute has to indulge in such lowly acts as to cheat the customers and claim to be the best in the business!!! Shame on you all and shame on the company for betraying the trust of the long standing customers. Disgusting and deplorable are not sufficient words to describe this uncouth and lowly behaviour indulged by your organization.

                                    Shame on you all and now am taking this matter seriously to the consumer court for action.

                                    Worst untrustworthy company.


                                    Jaffer mohamed sait
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Airtel postpaid with GPRS connection — GPRS settings are not being forwarded

                                    I got a postpaid connection no. [protected] alongwith GPRS connection on 04.09-09, Since than I am struglling for GPRS activation and necessary settings for my handset and laptop.I have called cutomercare atleast 20 times .Every time I got some reply but all in vain.
                                    Airtel has deducted extremely excess amount from my prepaid account. On 02.02.2010 i have charged for rs.333/- (Transaction id :[protected], at 6:33pm) and rs.98/- (Transaction id:[protected] at 6:31pm). I have activated my gprs98/- as guided by airtel support services by dialing *567*.... On 03/02/2010. On 04.02.2010 after activating the gprs my 98/- (2gb free in a month) plan was not activated. I again call to your customer support on 5:00pm (04.02.2010) to ask why my gprs 98 plan has been not activated. They told me again the process of activation by dialing *567*2#. Now my account balance is only rs.96/. I have made hardly call of rs. 25-30/- when i contacted to customer support regarding this they told that 2 times 98 has been deducted and for correction they forwarded call to there senior and cut the call. Now i want my call detail with correction of account, as i have done only that, which was guided by airtel staff. I am very much frustated due this type of problems. I have sent a lot of mails but no response recieved from airtel till date. All correspondences are as following :
                                    It is very frustrating that airtel has done nothing till date. Please see old mails regarding this complain which is shown below and credit my excess amount cut by airtel.
                                    Manoj kumar
                                    [protected]

                                    From: manoj kumar(Cont)
                                    Sent: 10 फरवरी 2010 10:30
                                    To: '[protected]@airtel.In'
                                    Subject: fw: complain against deducting amount from prepaid account.



                                    From: manoj kumar(Cont)
                                    Sent: 09 फरवरी 2010 14:43
                                    To: '[protected]@airtel.In'
                                    Cc: '[protected]@bharti.In'
                                    Subject: fw: complain against deducting amount from prepaid account.

                                    Nothing has done till date.

                                    Manoj kumar.
                                    [protected]

                                    From: manoj kumar(Cont)
                                    Sent: 08 फरवरी 2010 13:37
                                    To: '[protected]@airtel.In'
                                    Cc: '[protected]@ibibo.com'
                                    Subject: fw: complain against deducting amount from prepaid account.

                                    Kindly see complains given below and credit my extra deducted amount in my prepaid account and activate my plan of rs.98/-(2gb free/month).

                                    Manoj kumar
                                    [protected]

                                    From: manoj kumar(Cont)
                                    Sent: 05 फरवरी 2010 09:40
                                    To: [protected]@bharti.In
                                    Subject: fw: complain against deducting amount from prepaid account.

                                    Till today it is still deducting amount from my prepaid account for gprs browsing.
                                    I want call details/ deduction details and all false deducted amount to credit in my account.
                                    Manoj kumar
                                    [protected]

                                    From: manoj kumar(Cont)
                                    Sent: 04 फरवरी 2010 19:32
                                    To: [protected]@bharti.In
                                    Subject: fw: complain against deducting amount from prepaid account.

                                    First of all i like to thank airtel for providing manual handset settings. But now airtel has deducted extremely excess amount from my prepaid account. On 02.02.2010 i have charged for rs.333/- (Transaction id :[protected], at 6:33pm) and rs.98/- (Transaction id:[protected] at 6:31pm). I have activated my gprs98/- as guided by airtel support services by dialing *567*.... On 03/02/2010. Today (04.02.2010) after activating the gprs my 98/- (2gb free in a month) plan was not activated. This can be verified by my account detail. I again call to your customer support on 5:00pm (04.02.2010) to ask why my gprs 98 plan has been not activated. The told me again the process of activation by dialing *567*2#. Now my account balance is only rs.96/. I have made hardly call of rs. 25-30/- when i contacted to customer support regarding this they told that 2 times 98 has been deducted and for correction they forwarded call to there senior and cut the call. Now i want my call detail with correction of account, as i have done only that, which was guided by airtel staff. I am very much frustated due this type of problems. Hoping a proper response from you.

                                    Manoj kumar, mo-[protected]

                                    ________________________________________
                                    From: manoj kumar(Cont)
                                    Sent: thu 2/4/2010 9:48 am
                                    To: [protected]@bharti.In
                                    Subject: fw: complain against airtel customer services
                                    Below mentioned mail was sent on 03/02/2010, no action has been taken by airtel till date except a call to tell that they will contact again.
                                    Manoj kumar [protected]

                                    From: manoj kumar(Cont)
                                    Sent: 03 फरवरी 2010 14:43
                                    To: [protected]@bharti.In
                                    Cc: manoj kumar(Cont)
                                    Subject: complain against airtel customer services

                                    I am a customer of airtel postpaid mobile (Corporate plan). I changed from post paid to prepaid on 01/02/2010. My plan activated on 02/02/2010. I have charged for rs.98/ for one month gprs unlimited (2gb free) on 02.02.2010. After then 02.02.2010 (6pm) i am requesting so many time through sms at 567, 52567, etc as told by customer care for gprs (Mobile office) activation and for handset setting. I am using micromax q3 model.
                                    But neither i received setting (Auto or manual) nor activated gprs. Customer care told every time that gprs is activated. But they are not able to give me manual setting. They always told that call from any other airtel mobile which has gprs activated. How can i find another mobile. I have wasted two days for this. Customer care is very bad. Kindly credit my account with rs 98/- which i have used for gprs, as airtel is not capable to give settings of handset.

                                    Manoj kumar
                                    Am(E)
                                    [protected]

                                    Airtel Mobile Prepaid — Excess deduction of money

                                    My Airtel no. is [protected]. I am using Govt. scheme. I rarely use outgoing calls that too most probably on airtel only. Whenever I use outgoing, the consume time and consume value shows correctly but the balance is reducing so fastly that which is not earlier brought forward balance but it is something new. I can't understand without making any calls, how the balance is reducing. I observed that at every new calls made, earlier balance will not reflect brought forward balance but it shows something different which is unnecessarily and unjustified deductions. Please rectify at the earliest possible.

                                    Airtel Prepaid — Deliberate fraud on customers

                                    when the company is unable to compete with well organised other mobile companies, who do indulge in cheating customers like instantly sending a msg. stating your mobile activated for missed call details and u will be charged for the same.Is it not worst than begging. Secondly so many posing to be collection agents with the connivance of the airtel executives knock your door and trouble your household laldies for payment of amount and finally runaway with the booty. This is fully pampered by airtel management
                                    my prepaid no. is [protected] to all january 2010 to till date totel colles and massege (contect-no.) ditels provide mi plese give mi my request send my email id?
                                    [protected]
                                    My complain no. Is[protected] . Uyer company activated mcpack on my cell without any permission i dint send any message .I called custemer care, they deactivated that service & told me that i will be refunded within .4hrs... I received msg. Of deactivation. But i dint get my refund .U are custemer care exe. Are talking very very roadly with me. I call several times and they are disconnecting my phone.M not getting proper response.This is 2nd time.
                                    U can cheak u r recoard .U r exe. Is telling me about rules, then tell me which rule give u right to activate any pack with out custemer permission. Plz help me .

                                    I[censored] want me to continue using u r cell .Plz do not activate any any any service to my cell, and refundme as early as possible...
                                    All users of airtel beware of the scam that airtel is indulging in the prepaid segment. They are deducting more money per call than the scheme that you are in and if you don't check you are the loser. I am herewith attaching a copy of an email which i sent to them and the response which i received which is self explanatory.

                                    I was stunned to see them charge me re. 1.00 (Rupee one) for a 16 seconds call, by chance, and then i realized this is how airtel would be making their profits by cheating their customers. It is not the cost at re. 1.00 but the principle involved in this dubious scam

                                    Beware all customers of airtel!! Scam to rip off customers!! Check all charges made on airtel prepaid!!

                                    Quote

                                    [protected]@airtelindia.com
                                    To jaffer.[protected]@gmail.com
                                    Date 15 september 2010 15:03
                                    Subject re: [protected] = prepaid [|bal|[protected]|[protected]|]
                                    Hide details 15:03 (56 minutes ago)

                                    Dear nithin premkumar,

                                    Thank you for writing to airtel.

                                    With reference to your e-mail dated 15/9/10, you have expressed concern regarding the the balance deducted wrongly for your airtel mobile number [protected].

                                    We understand your concern and will work towards resolving the same.

                                    We would like to inform you that, as per your plan the call charges are 0.50 paise for airtel to airtel.

                                    Further, an amount of re.1.00 has been deducted wrongly on 15/9/10 at 11:27am.

                                    Hence am amount of re.1.00 will be credited to your account within 4 hours as a one time benefit.

                                    Call details:

                                    We would like to infrom you that, you may get the call details by the below mentioned procedure:

                                    We request you to send a sms to 121 (Toll free) in the below mentioned format to receive the itemized bill with outgoing calls and messages details:

                                    By email: eprebill month email id

                                    By paper: pprebill month billing address

                                    Further, we regret to inform you that, we are unable to provide the incoming call details.

                                    There will be a charge of rs. 50/- for the bill (E-bill or paper bill) and the same would be delivered within 09 working days in case of e-bill and within 07 working days in case of paper bill and the amount will be deducted from prepaid account after 1 day of giving request.

                                    The itemized bill can be processed with the details of the last six months bill and will get generated for the entire calendar month only. Please ensure that you maintain a minimum balance of rs. 50/- to receive the bill.

                                    For further assistance, mail us at [protected]@airtelindia.com.

                                    Your response will help us to enhance your experience with airtel. Please click on the link below and provide us your valuable feedback on this interaction.

                                    We thank you and value your association with airtel.

                                    Yours sincerely,

                                    Sudha n
                                    Customer care
                                    Bharti airtel limited

                                    To leave your feedback on the current interaction, please use the below hyperlink
                                    Click here to provide feedback.

                                    Or, if you cannot click on the above link, please copy the full url from below and paste the url in your web browser.
                                    Https://ispeed.Airtel.In/ivoicefeedback/search/efviewerde.Aspx?Info=4e4e48b1cacb... b e f7b9afd167f[protected]ff1167999&refno=[protected]

                                    Simplify life with airtel selfcare. Just dial *121# and get instant information related to your account on your mobile screen.

                                    [protected]original message[protected]
                                    From: jaffer.[protected]@gmail.com
                                    To: [protected]@airtelindia.com
                                    Cc:
                                    Sent: 15/09/2010 11:49:08
                                    Subject: [protected] = prepaid

                                    Dear sirs,

                                    With reference to my mobile number [protected] i would like to bring to your
                                    Kind attention that i had made a call to mobile number [protected] at 11.27
                                    Today (On 15th september 2010) for a duration of only 00.16 minutes (I.E. 16
                                    Seconds) and have been charged re. 1.00 (Rupee one only) as charges when i am
                                    On the 50p (A to a) and 60p (Airtel to others) scheme. How is this possible???

                                    I have not been checking my earlier calls and how much deductions have been
                                    Made. Please check your records and let me know the correct charges which you
                                    Should have deducted for the recent period starting 06th september 2010 when i
                                    Had recharged under your transaction id nos:[protected],[protected] and
                                    [protected]. I need a detailed list of all charges made during this period to
                                    Convince myself that similar "overcharges" have not been made.

                                    Thank you for your positive and urgent action in this regard as soon as
                                    Possible.

                                    With best wishes,


                                    I. Jaffer mohamed sait
                                    Mobile no: [protected]

                                    Unquote
                                    Customers beware of airtel prepaid scam of excess deductions and a copy of the email attached for your information. Take care and check your balances immediately. Big scam perpetrated on unsuspecting customers!!!!!!!!!!!!!!!!!!111111

                                    Subject: re: acknowledgement mail.
                                    Date: 28/09/2010 11:42:14 am
                                    From: jaffer.[protected]@gmail.com
                                    To: [protected]@airtelindia.com
                                    Message body:
                                    Dear customer service,

                                    This is new complaint and you are receiving similar complaints because i have
                                    Been having similar problems everyday. This excess deduction by you is
                                    Daylight robbery and theft and a scam that is being perpetrated on unsuspecting
                                    Customers. This has been happening regularly over the past two weeks -ever
                                    Since i came across this robbery - and i intend to take this matter to trai in
                                    The near future if you do not stop this nonsense immediately.

                                    This is an entirely new complaint for an excess deduction which happened this
                                    Morning (28th september 2010) and therefore i demand an explanation for this
                                    Excess deduction


                                    Jaffer

                                    On 28 september 2010 11:32, <[protected]@airtelindia.com>wrote:
                                    Dear airtel customer,

                                    Thank you for writing to us. We have already received a similar email from you
                                    Earlier and the reference number of your previous mail is[protected].

                                    We are currently resolving your query and would revert to you within in 24
                                    Hours.


                                    Warm regards
                                    Airtel customer service

                                    This is an auto-generated response. Kindly do not reply on this mail.


                                    [protected]-original message[protected]------
                                    Subject: [protected] = prepaid
                                    Date: 28/09/2010 11:24:45 am
                                    From: jaffer.[protected]@gmail.com
                                    To: [protected]@airtelindia.com
                                    Message body:
                                    Dear sirs,

                                    This is to bring to your attention that i had made a call this morning to
                                    Number: [protected]at 11.09am for 0.18 seconds and re. 1.00 has been deducted as
                                    Call charges. Please check your records and confirm whether this is correct or
                                    Excess has been deducted.

                                    With best wishes,

                                    Jaffer mohammed sait
                                    i too agree with this
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                                      S
                                      staranmol123
                                      from Mumbai, Maharashtra
                                      Sep 30, 2010
                                      Resolved
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                                      Resolved

                                      Address: Dehradun, Uttarakhand

                                      Dear Sir/Maam,
                                      My name is Anmol Sharma and i am a Petroleum Engineering student from Dehradun. I have a home here and i am going through a hell lot of trouble due to Airtel mobile tower.
                                      There is Airtel mobile tower just behind my home.
                                      It has not taken any electricity connection and running on generator 24 hours. Its making so much of noise and vibrations that creates a lot of physiological problem. That noise has led to stress, headache, high blood pressure and high heart beat. Its even hard to study and sleep at night. My parents are senior citizens and responsible citizens of the country who always been complaining to me about the consititution of the country. It makes me to feel very regrettful.
                                      So its my sincere request to please take a quick action and prevent us from predictive diseases.
                                      Thank you.
                                      Anmol Sharma
                                      Herbertpur,Dehradun
                                      Uttarakhand
                                      [protected]@aol.in
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        S
                                        sanjay_kolawale
                                        from Mumbai, Maharashtra
                                        Sep 30, 2010
                                        Resolved
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                                        Resolved

                                        Address: Goa

                                        Sir,
                                        I am not getting service from airtel.

                                        One month before I shifted from Indore to Goa. I called in customer care for de-installation of Digital on 27/08/2010 and they had given me order no. 49048055 but after 4 days follow-up I did not got any service from Airtel so I de-installed digital TV my own, since that date upto now approx. 300 RS. charged and dabited from my account without any service.

                                        Since last 3 days I am calling in customer care for re-installation of digital TV setup box but every time from customer care I am getting new time,new date and new compain number but I am not getting any service.Day before yesterday they had given me complain number 50941302 and told me for installation of digital TV engineer will visit next day but nobody visited so I called in customer care yesterday. From customer care they had given me one new complain number 4002314 and told me next day engineer will definite visit but today also nobody came. I am literly fed up.

                                        I dont expect such type of eresponsible service from company like airtel.I am requesting you to kindly do the needful earliest possible.

                                        Regards,

                                        Sanjay
                                        Customer ID-[protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        TO,
                                        AIRTEL DTH CUSTOMER CARE,
                                        NEW DELIHI,
                                        INDIA.

                                        SUB:- Airtel DTH Installation & Acivation.


                                        Dear sir,
                                        Customer purchased one Sony Bravia LCD TV 32" Model no; KLV32NX500, SL NO:2399909 with Airtel DTH offer from us,
                                        Bill No:RPCS-298, on dated 29/05/2011, Customer Name and address Mrs.BHARNISA BEGAM, H.NO: 11-3-33/2,
                                        MAHMOODGUDA, Mrs.BHARNISA BEGAM H NO:11-3-33/2, MAHMOOD GUDA, OPP:BEEF SHOP, WARASIGUDA,
                                        SECUNDERABAD, CELL NO:[protected].

                                        Airtel Coupon No:[protected], Pin No:[protected], ID No:[protected], same daycustomer recharged
                                        of Rs:1000/- for activation, till today it is not installed.we call to Airtel call centre they said put mail to Delhi customer care
                                        So Please solve the problem as soon as possible.




                                        With Regrads
                                        Sudeer Kumar
                                        Branch Manager
                                        SHAH ELECTRONICS & HOME APPLIANCES PVT LTD,
                                        RP ROAD SUCUNDERABAD,
                                        Phone No:23461949/[protected]
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