[Resolved]  Airtel Prepaid — Card owner name got replaced from me to other name

Hi ,

I am kiran , by profession i am a software engineer from mumbai , I am a regular custome of AIRTEL since last 3 years but AIRTEL did fraud with me . i brought AIRTEL prepaid card : [protected] from pune since 2 years back by submitting mine legal documents .
I was using said card continuously for long time hence mobile number got spread to all my relatives and friends But unfortunately in last month 20/08/09 i lost my cell along with airtel card . When i tried to get duplicate card came to know that its no longer on my name .

AIRTEL OFFICER CHANGED my CARD OWNER NAME

hence i am unable to get the same card as its no longer on my name please make it possible to get the same card as its very important to me , i can provide all last 1.5 years call record for verification and my documents in order to prove that card belongs to me only . i had long discussion with
1. Customer care Mumbai ,
2. Customer care Pune ,
3. Incharge officer from Pune department .

But of no use .Apart from this many times i made complaints in customer care with my name they never mentioned at a single time .

Card used in past [protected]
Card which i lost [protected]

By doing such Stupid mistake AIRTEL breaking customer faith which obviously affect to their business and become a headache for customer who is loyal and submitted his origional documents and after no of years he came to know that automatically owner name got change ? Strainge

waiting for your earlier reply .

K. Raka
karan.[protected]@gmail.com