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Airtel — forcefully subscription of Hello tunes
Hi,My mobile no is [protected]. Card is on my father's name.
On 4th of sept I got a SMS from airtel telling that i have subscribed for HELLO TUNES and they
charged me 30 rs for the same . When i called customer care regarding this they were saying that
i received a call on 4th september at 5:05 pm and i agreed for the Hello tune subscription which i neved did. Also i did not received any call from AIRTEL at that time.They were lieing.
Then I unsubscribed for the service and asked them to refund my 30 rs.but they said that is not possible.
Airtel Prepaid — Forced subscribing to hello tunes!
My father has a prepaid connection. all of a sudden, one day, we got a SMS from Airtel stating that 30Rs has been deducted towards hello tunes. We had not asked for it. On calling customer care, they reverted the changes and told me that may be by accident your dad or mom may have requested to activate hello tunes. I discarded this as my problem was solved. I recently heard the same complaint from my mother in law and some other friends who are prepaid customers. It seems like Airtel is employing a cunning ploy to auto subscribe and make some money if people do not call back and revert it. This I think should be banned and Companies must not be allowed to do this automatically. May be if we need to have a government appointed 3rd party company who will verify if a consumer has really requested such a service or not. That way companies such as airtel will not be able to play pranks on innocent prepaid customers. -- a minor correction --
May be we need to have a government appointed 3rd party company who will verify if a consumer has really requested such a service or not.
May be we need to have a government appointed 3rd party company who will verify if a consumer has really requested such a service or not.
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airtelindia/telephone — hello tune subscription
no hello tune is subscribed by me,but my recent bill reflects the charges for the hello tune.pl.waive off the hello tune charges & also stop the hello tune subscription.
THANKS TILAK MOHAN ISTWAL
TELEPHONE NO.[protected]
ACCOUNT NO.11256334
INVOOICE NO.[protected]