[Resolved]  Airtel Prepaid Complaint Ringtone Khazana — Subscription deducted every month without consent

Air-tel Prepaid Complaint, activating Ring Tone Khaajana never applied for and used regarding

1. I am your valued prepaid Air-tel mobile user.
2. I am unwillfully charged for Ring Tone Khajana @ Rs. 30/- p.m.
from April 2008 onwards which I have never applied for and
never used.
3. I made requests, a number of times to Air-Tel Customer Care
on phone and also through SMS on 543212 to deactivate the
Ring Tone Khajana and not to deduct the subscription from my
account.
4. All my repeated requests were ignored and every month
subscription @ Rs.30/- p.m. was deducted / charged from my
prepaid account without my permission.
5. This act is unfair.

Kindly deactivate the said R T Khajana, stop deducting/charging its subscripotion from my account and post the sum already p.a. and oblige.
and may be remedied immediately.
T hanks.

R D GARG
(M) [protected]
25.09.2008
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

prepaid service — Set ringtone without my consent

My mobile number is [protected]. Without my consent on 25 february arount 8.30 pm, caller tune has been set and deduct Rupees twenty from my. So I contact on customer care few times they said that on
my request it has been done but when i said that through which mode I have communicate you to do so
then they say that their computer is not showing this.
So I again request you to please let me know through which mode I have requested you to set tune on my phone.
Hoping your response at the earliest.
Thanks
reply at earliest

Airtel Prepaid Connection — unfair ringtones download charges

my airtel no is [protected].
from last one months airtel is cutting unfare charges like 10 rs ,7 rs without any requst for ring tone downloads or gprs.


please do some thing is my case, i am airtel customer from 2 years.

Airtel — Ringtone charges without any subscription

Recently Airtel has charged and dedcuted Rs.45 from My talktime and they are saying that i have activated hello tune services.

They are saying that whil dialling mine friend i Have pressed * due to which it got activted.

it its but offcourse that while speaking you press the * Button accidentally.

they are refusing to refune the charges saying that it cant be reversed , just like me thousands of customer are there who are unknowingly charged.

I think this shoud be stopped by AIRTEL as wihtout any confirmation from customer side ringtone should not be activated.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information