Airtel Prepaid — customer not satisfied

Airtel Prepaid — not satisfied with customer care and service

To day in morning I found my airtel prepaid balance is deducted by 60 rupees. I made complain twice to the customer care but I found it totally disappointed the way they responded. The point is here is that my balance is deducted for the service which I never called for. And could’t retrieves my total amount. father disappointment was customer care.

Thanking you
rakesh bhardwaj

I recharge my mobile no. [protected] with INR Rs. 450/- on 09th June, 2009 at 9.23pm and received massage sucessfully recharge with Trans. ID[protected] and received Rs. 0.00/- why so. I talked with customer care but not got any +ive result. I want to know where goes my Rs. 450/-. Pl. check & inform on my brother e_mail as mentioned above else i go to cunsumer court.

From past few weeks I don't know WHY? there are unnecessary Alerts activated on my cell phone and balance deducted for no reason.On speaking to Senior executive on 121 i came to know that the System is showing the alerts Deactivated but then too the balance is deducted.Today i have again lost my 6/- for no reason and when contacted the TOLL FREE-121 they reply that please sms AIRTEL on 121 and therefore I am devoid of speaking to the Customer care Executives...I don't know that for what purpose are this Executives employed..Please I would like to get my Balance credited because for no reason it is deducted..These few weeks I have been suffering badly because of your(AIRTEL) services

AirTel — not satisfy to custmer

i have recharge Rs.98 recharge for 2gb download
but my main balance was reduce by

airtel company
i had contact to custmer 4 it but barred to my custmer service

Namaste Mr. Iqbal,

This is to inform you that your concern listed on 23 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Iqbal,

We would like to inform you that your concern listed 23 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33