[Resolved] Airtel Prepaid — Activation of Value Added Services without Authorisation | |||
Activation of value added services on my Mobile [protected] without my approval and balance deduction sir I am to bring it to your notice that since last one month my account balance has been reduced automatically by activating VAS services without my knowledge.I have lost almost Rs.40/- rupees when I contacted customer care the person disconnected the mobile. I have tried once de-activating the services but the same are being activated again. I have been using this airtel number for past 7 years and never faced a problem of this type on this number but from last one month . I would anticipate a satisfactory response from ur side and would like that the lost amount is credited to my account Tilak Raj Mob No. - [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Airtel Prepaid — activation of value added services without approval and balance deduction
siri would to bring it to your kind notice that since last one month my account balance has been eroded automatically by activating silly VAS services without my knowledge.i have lost almost 100 rupees and currently my bal is rs. (-)7.75
when i contacted customer care the person was so rude that it seemed that i have committed a crime by taking an airtel connection.
i had been using airtel for past 1 year and never faced a problem but from last one month or so my balance is being deducted for no rhyme or reason and receive msg that some VAS service has been activated which i never allowed to be activated.
i am from a very humble background and keep cell phone for emergency only. i cannot afford such indiscriminate deduction.
i would like a satisfactory response from ur side and lost balance credited to my account on account of silly VAS services which i would hv never activated if given a choice.
or else nw i would hv to switch to other service providers as new mnp has arrived.
name - madhabi muherjee
airtel no. - [protected]
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Airtel prepaid mobile service — automatically activate the value added service
i am jayanta misra and my aritel mobile no is [protected].on the date[protected] i see an amount of Rs.6.00/- was deducted from my main mobile balance. but i can't activate any value added service from my moblie.
but when i ask for sms report details from customer care DATE:[protected] TIME - 9:24 and NAME:-SURAJIT DAS (customer care operator) just ignore my call.
So, i request to take any action against the company (AIRTEL mobile service)