[Resolved] Airtel Prepaid — DEACTIVATE A PLAN

ybkukshiwala

Address:

Gujarat

deactivate 53030 news alert
sir
my name is yunus motorwala ,i have a prepaid connection of airtel ,my cell no.is [protected] .sir i never told the company office of gujarat. to activate the service of news alert 53030 but they activated it and for this they are deducting 5rupees for every five days. i tried several time to contact customera care executive of airtel but they dont pick my phone .i also send the sms several time but they are sending the sms that my sms cant be processed.pls help me nd deactivate this service..

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Airtel reviews

View all 54512 Airtel Reviews

Comments

ashish10

from Mumbai, Maharashtra

Airtel Prepaid — Pls de-activate news alert

My number is [protected]. I am getting charged for news alert which I did not activate. I also sent STOP to 121 but it says/ I am getting reply, "currently there are no services active" but still I am getting charged.
When I spoke to customer care they say the service is active and I need to send sms again. They also have a standard statement, "system is down or else I would have done it from my end".
Its very irritating and disturbing. My money is getting wasted, pls de-activate my service for News alert.

ashish10

from Mumbai, Maharashtra

Thank you.