Airtel Prepaid — Non activation of 2GB free GPRS pack for your handset Nokia C3

singh.anshul

from Gevrai, Maharashtra

Address:

Jaipur, Rajasthan

I had purchased C3 nokia mobile along with a new prepaid airtel connection no. [protected]. Airtel had promotion scheme with nokia in which airtel was giving 6 months GPRS free upto 2 GB on new C3 nokia handset. Inspite of my repeated complaints and reminders the problem has not been resolved. SERVICE REQUEST NUMBER [protected] has already been lodged with Airtel on 2/12/2010. On 7.12.2010 I again emailed a reminder to 121.Subsequently I received a reply asking for scanned copy of bill and IMEI number of the handset. A scanned copy of bill and other details as required were mailed to them. After that inspite of repeated reminders I have not received any reply nor the problem has been resolved.

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Comments

Sachin Kharat

from Mumbai, Maharashtra

Airtel Prepaid — Refund for GPRS Activation

Dear Sir,

My Airtel prepaid connection No. is [protected]. I lost my mobile on 14/07/2011 so i have bought a duplicate sim card. Today on 11/08/2011 Rs.98/- was been deducted from my account for GPRS but my mobile dont have such facility to use GPRS so i have deactivated it within half an hour & i have called Airtel customer care executive but he told i wont get refund because they have already activated it on my number.

But iam not going to use this service so why should i pay service charges for the same still they told they cant give me refund.

Please help me to get my refund since it is unfair with me.

Thanking you,

Yours faithfully,

(Sachin C Kharat)

email id : [protected]@yahoo.com