Airtel Prepaid — Unwanted activation of cricket score pak

rajeevnath89

from Lala, Assam

Address:

Karimganj, Assam

I have an airtel prepaid connection since 2006. Its a 999 life-time connection. Since the past 1 or 2 months, a 'cricket score pack' is getting activated automatically. I have tried deactivating it many times. It gets deactivated and the activated again the very next day. I called customer care. Their opinion is that I have responded to VAS promotional call, as a result of which, the pack has been activated. But, I never even listen to these calls, I just disconnect the call. Moreover, DND is also activated on this no. The last time I deactivated this package is[protected], 7.40pm. But this afternoon[protected], the pack is again activated and my account balance is deducted. I didn't even a single promotional call, I didn't send a request for activation of any VAS; then how did this pack get activated? Moreover, I cannot contact customer care as this facility has been blocked on my no. by Airtel. I want relief from this problem, please help me, Airtel officials, if you can.

-Rajib Nath (Mobile No. [protected])

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Comments

Milan Thapa

from Anand, Gujarat

Airtel Prepaid Connection — Unwanted VAS pack

hi,
My name is Milan Thapa and I am using a Airtel prepaid connection [protected] from last 3 years before it was postpaid but i converted it to prepaid from last 1month I am facing a problem that whenever I recharge my account Airtel dedcut and balance and I complain so many time to Customer Care but again and again they do the same. I want to be with this number becoz its very important for me. So plz help me for this.
Thankyou
Milan Thapa
[protected]

Harish Dhandev

from Anand, Gujarat

AirTel — unwanted cricket pack

Carrier ---> airtel
Number ---> [protected]

i started gettin cricket alerts 4 th ongoin ind-sl cri series, 4 which i didnt even subscribe to.At first i thought that it was a free promotional offer.but them i realised that i was being charged three rupees Per match day.all in all i have been charged 35 rupees till now without my choosing to subscribe . Please remove the pack and be kind enough to refund the mentioned amount ..

ASRana

from Gurgaon, Haryana

I am also facing the same problem. When ever I recharge my mob i get an SMS of amount being credited to my account, but the balance shows zero or 5 paisa only. On checking with Airtel Customer care Service...the reason is given that it is because of some tech problem at their end. Will be resolved in few days. Since 25 Feb 2011 the time limit has been changed three times. Now I am told it will be credited in my A/c by 1800 on 28 Feb 2011. Mr Sunnil Mittal are U aware of it. Pl do some thing.
Rana

vilaspakale2007

from Karhal, Uttar Pradesh

My mobile no is [protected]. I activated cricket socres during India vs Pakistan match. Thereafter, I continued to try for deactivation of this services on your *121#, 198 etc. But, till date this is not deactivated. Pl, do the needful as early as possible as I am no iterested in cricket.
I regretly to say that we are not getting proper respond from your cutomer care, customer service for the solution.

My email id is [protected]@yahoo.com

Ranjith Randy

from Pallipattu, Tamil Nadu

Airtel — unwanted activation pack

sir , i have been debited a sum of rs 36 from my account , a msg was delivered to me stating that you have been renewed a sum of 36 for your sms booster activation pack. but i have not activated any booster pack. pls credit me my balance as soon as possible.