Airtel Prepaid — Deactivation of connection

maheshkms

from Bengaluru, Karnataka

Address:

Karnataka

Hi,

I am using Airtel from past 2+ years and I have got 3 connections including 1 post paid and 2 prepaid, Recreantly I migrated from Postpaid to prepaid for number [protected] and till today I have made nearly 10 + calls and all the customer care executives does not have any responsibility because on 22 nd of June my out going calls are barred by informing that you people have not received my documents but I have submitted the documents 3 times at Rammurthynagar airtel outlet prior to this I was an airtel postpaid customer I would like to know when will my account will be activated its almost 4 days now and I have submitted 3 times my documents the only thing that I can do is log a complaint in consumer court regarding this to refund the money that I have wasted on airtel connections kindly do replay what I am supposed to do and let me know when my account will be activated.

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Comments

nagarajan

from Pune, Maharashtra

I obtained a pre paid connection on the 12 th of May at a retail outlet near my residence at Coimbatore submitting all relevant documents as required by the law. the same was activated the next day the 13th of May. My number was active for 44 days upto june 24th. then there was a message asking me to submitt my proof of identity, I keep touring and when not in the state I reached a airtel outlet in Bangalore and asked them regarding this. they said that they cannot do anything and they wanted me to submitt the same only in Tamilnadu. I completed my tour and returned to find my mobile totally dead and the display reading unregistered sim. When approached none could give me a proper reply here at coimbatore and was abriptly said nothing could done. their customer went on to say that their staff who had been to our residence could not get proper reply, which is foolish as many including me who have aairtel prepaid have never been verified. I have mentioned in my application itself about my postpaid Airtel number. After my complaint to the nodal officer I recd a reply asking me to visit their local office at Coimbatore, where again I was taken for a ride. after my second complaint about the lethargic approach of their staff, I was asked to come to their office to collect the new sim, which I promptly heeded to the next day the 2nd of Aug. I was handed over a new sim and was told that the same will activated on monday that is today. It is 18:30 hrs and yet it has not been activated. Can anything be done on this.

chandankumar

from Gurgaon, Haryana

my phone is lost so i want desactivate my number [protected]

Md Muzaffar Alam

from Delhi, Delhi

hi i am muzaffar alam i have purchage a sim 5/02/2010 at 7pm but my my sim hase not activated till know my mobile no [protected] &my sim no[protected] plz plz actvate me sim as soon as possible

jitendrachand

from Bengaluru, Karnataka

Hi,

This is Jitendra Bahadur Chand,

I Would like to inform you that I have lost my mobile phone today 02/07/2010,

so kindly discunnict the all incoming and out goind service for my mobile no [protected]

Thanks & Regards,

Jitendra Bahadur Chand
Mobile No [protected]