[Resolved] Airtel - Prepaid — WITHOUT CONFIRMATION DEBITED MY ACCOUNT | |||
Location: Mumbai, India debited my account on Dec 2, 2011 Deduction of money without approval My airtel prepaid no. is [protected]. 23rd November 2011 time is 8.45 pm Maine 198 dial karke pucha tha ki hello tune jo activate hain wo kab expiry honewali hain to muze bataya gaya ki 30th Dec 2011 ko khatam hogi iske bad miane usko bola ki ap udher comment likho ki muze 30th Decmber ke bad hello tune deactivate karan hain lekin mam ne bola ki hum aise nahi kar sakte to Maine bola thik hain main phir tabhi phone karungi. lekin 2nd December ko mere account se 60rs debit kiya without my permission & no any idea for this. Maine 2nd decmber ko 4/5 bar customer care main phone lagaya but koi resposne nahi mila. Muze bataya gaya ki apka advance main 60rs cust kiya hain but kya ap muze batoge ki ap kabi advance main hame recharge karke dete ho???????????? no...& impossible ... Aj bhi Maine customer care ko phone lagaya but no response i wnat my 60 rs in my account & stop this service immediately otherwise i will take action AIRTEL Please help me, all Mumbai kar dekho AIRTEL KAISE LOGOKO LUTOTE HAIN JAGO GRAHAK JAGO KIRTI KHANDEKAR Mobile:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
company has fraudulantly debited my account by falsely stating that some service called VAS PACK99 HAS BEEN ACTIVATED at my request and my account has been charged -no DEBITED DIRECTLY BY RS 99.This is daylight robbery.I never asked for any such service and am left helpless! Is there no control on their innovative ways of looting the customers? SHAME BE ON AIRTEL.
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Airtel — Debiting my prepaid account
I am facing too many problems with Airtel. I have a prepaid account on my mobile phone [protected]. Two days back the balance was Rs.151.45, and today when I checked, the balance is Rs.121.45 (reduced by Rs.30). I have no knowledge as to why Rs.30 has been debited from my account. I request that suitable action be taken against Airtel, and demand that they credit my account with this Rs.30 that has been wrongly debited from my account. I wish to state that in the past I have never checked the balance in my account, and have probably been cheated by Airtel many times.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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