Comments
Airtel — non functioning of airtel prepaid mobile
i had bought a pre paid airtel number [protected] 0n 21 dec 2010. however after 7 days the incoming and outgoing calls have been barred because my form and id proof has been misplaced and not reached the agency where it is required. i had also bought another airtel number on the same day, and all the forms and id proof for that have been verified and the mobile is working fine. how is it that one form reaches and the other doesnt. its been over 20 days now...42%
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54512
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+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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I HEREBY WANTS TO BRING THIS INCIDENT TO YOUR ATTENTION THAT ON 10 AUGUST 2010 I TRIED SO MANY TIMES TO SEND ONE O[censored]RGENT OFFICIAL MESSAGE TO MY COLLEGUES BUT INSPITE OF MANY ATTEMPTS IT WAS NOT THROUGH. THEN I CALLED UP AIRTEL CALL CENTER AND SPOKE TO ONE OF YOUR REPRESENTATIVES MR. PRADEEP AND INFORMED HIM ABOUT THIS INCIDENT. BUT HIS REPLY WAS `YOU CAN NOT SEND THIS MESSAGE NOW AS OUR SERVER ISS DOWN`. BUT WHEN I ASKED FOR HELP HE DENIED AND REQUESTED TO SEND THIS MESSAGE IN THE MORNING. WHEN I ASKED FOR ANY HELPLINE OR SPEAK TO HIS SUPERIOR. HE GAVE ME MR. VIKRANT PANDEY`S NUMBER.
I TRIED TO SEND THIS MESSAGE IN THE MORNING ALSO BUT WAS NOT THROUGH. IT WAS AN URGENT MESSAGE RELATED TO OPERATIONAL REQUIREMENTS. BUT WAS NOT DELIVERED TO MY COLLEGUES ON TIME AND I HAD TO FACE DEPARTMENTAL ACTION.
COULD SOMEONE CONTACT ME AND CLARIFY WHAT WAS THE PROBLEM ?
CELL NUMBER : [protected]