[Resolved]  Airtel Prepaid Mobile Connection — Blocking of SIM

Prepaid Mobile — blocked sim

my prepaid mobile lg kg 110 sim has been blocked as my relative unknowingly entered wrong password
please kindly help me out
my cell # [protected]

am unable to make and receive calls.

Prepaid Airtel connection — Blocking of SIM

My daughter Shruti Verma lost her mobile no [protected] purchased from Rohtak. I called customer care centre at [protected] for blocking the SIM but i could not get any response.

airtail prepaid connection — mobile connection

i have got airtail mobile prepaid connectioin with life time validity. no [protected].which have been disconnected by the company.and also i am not able to contact customer care executive any time .

Airtel/Mobile Prepaid — Connection barred without any reason or intimation

Its with great pain and anguish I'm writing this, I really regret to say that one of the worst decision in my life was to go for an Airtel Prepaid connection. In last two week's time, Airtel has blocked my connection twice apparently without any reason neither giving any intimation. Is this the way to handle a customer, is this the Airtel's much proclaimed customer service?

My problem started by second week of February, when all of a sudden my outgoing calls was barred without any prior intimation. After making repeated calls to customer care unit, one of the executive responded by saying that the connection was blocked due to some problem with address verification. On further request on how to re-activate the sim, executives themselves had conflicting answers to my queries which was really disgusting for me as a customer who turned out for help and support. I thought I would have a solution if I go and meet an authorized person in aCustomer Care Center, atleast I thought they would show the patience to hear my complaint and help me out with a solution. Expectations was sky high when I walked into Airtel Customer Care Center in Koramangala 7th Block, Bangalore; for a customer who was already in a state of flux believed this was the last fall back. My expectation was thoroughly shaken up by the response I got from Shwetha (Prepaid Connection - Customer Support Executive), she showed sheer arrogance and attitude in responding to my queries. Finally after half an hour she saidthe connection was barred due to the fact that address verification process was negative. Further, after a lengthy discussion she said to give the local residing address and told me that the connection would be re-activated withing 24 hours. The long wait continued for 24 hours and finally I got my SIM re-activated. Later on 13 February 2010 my SIM has been again barred, when I checked withcustomer care executive they have informed me to take a duplicate SIM as they said Airtel has scrapped off my SIM (WOW !).

I've send a detailed email to the following address on Feb 14, 2010 and till now I haven't got any response. If Airtel's senior managers are so irresponsible phew!! how can I expect support from Customer Support Executives. Hence, I would like to take this up legally and sueAirtel. Kindly advice how to proceed.

Dear Vinay,

I've already sent a detailed email with my contact details on Feb 14, 2010 to the following email id's:
[protected]@airtelindia.com,
nodalofficer.[protected]@airtel.in,
appellate.[protected]@airtel.in
and the sad part is that, apart from the auto generated emails till now I haven't got any proper response. As requested I can forward the mail trail to [protected]@airtel.in. Meanwhile, following are my contact details:
Contact Number: [protected]
email: [protected]@gmail.com

Let me know if this helps me to find a solution to my problem.

It's more annoying to say that, even after providing my contact details you have cared to give me a follow up call. What I understand from this is somehow you want to close my complaint by stating a response that, you don't have my contact number. PHEW !

FOR SURE NO MORE AIRTEL SERVICE !!!

Airtel Prepaid Mobile Connection — blocked the number without any any reason

Dear,
This is make you aware that I was using a connection with airtel ( moblie No: [protected]) (sim no:[protected] but last month (5 or 6 feb 2010) they blocked my services without intimating me and without any reason. On asking to their store they said my number get got withdrawn from server &saying that they dont know why it get withdrawn . Also they are saying they cant help me .

Name of connection holder: Panpati
Address T/23 D, purani railway colony lucknow
contact: Govind Yadav
[protected],[protected]

AirTel — CONNECTION BLOCKED

Myself Sukhdev Singh Air Tel no [protected] has been blocked without any prior information to me from airtel company. As I have already submitted all documents and proofs related to verification and other formalities. but still my SIM is blocked. Kindly take necessary action regarding this to reactivate my number otherwise I will put case against you and will take strict action against you. the same connection i were using on post paid service from last 2 years,

SUKHDEV SINGH
VILLAGE BARAN,
PATIALA
[protected]

Airtel — Number blocked for no reason

I had an airtel number [protected] and they have disconnected my number without any reason without any prior information. I have over 1400 rupees in that number and they are neither re-funding back my money nor starting my number again.

I took a number from airtel on Thur, 17th June and got it rehcharged of an amount of Rs.1500 on Sat,19th June. I had been using the number since 3rd July until Fri, 22nd July when I saw my sim doesnt catch network. I called up the customer care - the guy told me my sim would start in 24 hrs. It did not start. Then I called up again they asked me to email nodal officer. I emailed twice (ref no.[protected] and[protected]and got an email saying they would get back in 24 hrs. They did not get back. I went to the customer care centre. They said they would call me on Tuesday they did not. Then i spoke to nodal office Arpana on Wed, July 28. She said the problem was "insufficient documentation". I told her I did submit my drivers license and also filled a proper form. And that if that was the case how was I able to use it for so many days. Also, you send a message to submit documents again. I did not get that.Then she said she would call me in 24hrs. She did not. Then i called her on Mon, Aug 2. She said nothing can be done. I told her I would raise a complaint. She said you can do whatever you want.

Please help. This is not the right way to deal with a customer. I want my money back.

AirTel — Blocking of connection

I am using my Airtel prepaid connection (i.e.[protected]) from past 7 years. But due to some reasons, I not used this number. the number is not in use approx. from October 2010. Now I want to use this number but I found that the number is not exist at all.
After that I contact to the customer care and gone to the center with the written application.
But they refused to do so with an un-satisfactory answer.
and they can't do anything in this regard.
-from
-Ashok

But Dear Sir,
My Airtel number is STILL NOT EXIST, & IT IS BLOCKED from more than 6 MONTHS.
-
Ashok kumar
(alternate-[protected])