[Resolved]  Airtel Prepaid Mobile Connection — Verification Of Customer Address

Respected Sir/Madam

I am Amit Rawat, I get the prepaid mobile connection in 04/04/2010, my mobile number is [protected],
this prepaid mobile connection is work fine for me, but it stop working when the airtel verification call
is come in 08/07/2010, they ask me my name, my address. I give all this details right. Then, they give a SMS is that
[protected][protected][protected]
TRAI ke niyam anusar aap ka pata
verify karne par sahi nahi paya gaya.
Hame khed hai is karan se apki Mobile
Serive Badhit ki jaa rahi."
[protected][protected][protected]
08/07/2010
18:04:09
[protected][protected][protected]

After than next day I visit Airtel Office which in near yadav colony road opp. yamaha showroom jabalpur, then, Office people tell me where you brought the Mobile Connection, you can first go to that retailer & that retailer will solve your problem, I said that retailer shop is permanently closed, then, they say I cannot help you, then, I visit another branch of that retailer shop, then, the retailer said to me your address verification problem is solved by only airtel office, I can't do anything for you, but I do one thing, if your mobile connection is not work, I give you a free airtel prepaid connection. After that the retailer, then, I again visit the airtel office, then, they again say that I can't do anything for you, but they call 121 & give the phone to me & say talk to the customer executive officer, then, customer executive officer ask my mobile number, name, address, they say your address is not verify, then I say I have a Address proof details documents, then customer executive officer again ask my address & name, then, customer executive officer say to me, your name is not verify, then, I ask what is a name in there, he say I cannot tell you due to security reason, they say to me give the phone to office people, then, the phone talk is over, then, office people again say to me I cannot do anything for you. Even office people not take my address proof paper & photo.

Airtel Prepaid Mobile Connection services is not good, the airtel is the cheater. And they take all my balance of the mobile, I get the loss of Rs.480.07, who will give my money back.

this mobile number is([protected]) is poor words on the ladies is action is imeadietly

Disagree

Dear Rakesh Kumar Ji,

You are not note my concern, & your team is not solving my problem, my no. is [protected] is still de-activated, & I hoping can your team will solved the problem or just making fool.

Hi,

This is Amita Jha. I am using Airtel prepaid connection [protected] since from Oct'07 issued with the name of my brother Mr. Manoj Kumar.
On 12th Oct'10, all of the sudden, i came to know that my number is not working and all the outgoings calls were getting transferred to Airtel Verification Cell. I spoke to the concern dept and came to know that my Airtel prepaid number was bared due to ID verifications issues.
The whole details were take verbally and I was told that the number will be activated within an hour and it happened the same.

But again on 13th Oct'10 evening, my Airtel prepaid number was bared.
I called up to customer care again, but it was of no use as no one was there till midnight to attend the call and the call was put on hold for 15 or more minutes for several times.

Today i.e. 14th Oct'10, since from morning 9, am trying to contact on 198 but the call is still unanswered.
And my Airtel prepaid number is still bared.

Plz help...

Amita Jha

Airtel Prepaid Mobile Connection is biggest cheater in India. Airtel are fraudulent company, So, I am requesting to Indian government please take action against Airtel Company.