Comments
Airtel Prepaid — Activation of JOB Alerts without consent
VAS - Jobalerts was activated without my consent on my Airtel Prepaid Number - [protected]. The service has been bugging me for the last two daily moths without fail. You always somehow manage to send an sms while I am doing the only important work of the day.Kindly Deactive the service. I am very content being jobless.
Airtel Mobile Prepaid — service activated without my consent
I have not opted for hello tune services but when i start my mobile after three days at 7.00am on 24-11-09 a message came from hello tunes saying thanku for subscribing hello tune service you have been charged Rs 30. Sender 543211 time 03:29:59 on 24-11-09.As i written my mobile was switched off from 22-11-09 morning to[protected].00 morning,message time is 3.29.59am.my mobile no [protected].
dear sir
i wish to inform you that, i am facing a serious problem on my cell number [protected].
i called on this number but according to call register no call was received from that number where i talked .
when i checked call register i got surprised according to call resiter at the same time call was received from other number.
when i checked that number there was no call made from the same number.
you are requested to take this matter seriously, your early action shall be highly appriciated. with regard ajay
i wish to inform you that, i am facing a serious problem on my cell number [protected].
i called on this number but according to call register no call was received from that number where i talked .
when i checked call register i got surprised according to call resiter at the same time call was received from other number.
when i checked that number there was no call made from the same number.
you are requested to take this matter seriously, your early action shall be highly appriciated. with regard ajay
Dear Mr Chugh,
Thanks for your comment.
I would just like to bring to your notice that if you have really gone through the complaint i made with all the description given by me there are atleast 3 reference numbers from where you can get my information from the Airtel Customer Service. The only thing is you willing to do so.
Secondly i guess this is the standard response given by Airtel Customer Service team as this is the same response give to all the complaints regarding airtel given in this site with none of them which i got through given any response about why the problem may have occurred.
And lastly we need to bring all our grievances at this public platform for the simple reason that your customer service is not actually of any customer service as all the information which they give are either rubbish or what all we already know. For ex I was told that the cricket alerts has been activated on the day my phone was actually switched off. On insisting to know why was i contacted for this service the response was may be some problem with the server which is another strange reason for which we are being charged when actually we should be given compensation for being disturbed while i am a registered DND client.
So i would like to request you to first give me some satisfactory reply here so that i should give you my other details (i dont understand why my address would be required as i dont think these alerts are concerned with my address. So i would also like to know the reason for your need of this information also)
Thanks
Pankaj
Unsatisfied Airtel Customer
Thanks for your comment.
I would just like to bring to your notice that if you have really gone through the complaint i made with all the description given by me there are atleast 3 reference numbers from where you can get my information from the Airtel Customer Service. The only thing is you willing to do so.
Secondly i guess this is the standard response given by Airtel Customer Service team as this is the same response give to all the complaints regarding airtel given in this site with none of them which i got through given any response about why the problem may have occurred.
And lastly we need to bring all our grievances at this public platform for the simple reason that your customer service is not actually of any customer service as all the information which they give are either rubbish or what all we already know. For ex I was told that the cricket alerts has been activated on the day my phone was actually switched off. On insisting to know why was i contacted for this service the response was may be some problem with the server which is another strange reason for which we are being charged when actually we should be given compensation for being disturbed while i am a registered DND client.
So i would like to request you to first give me some satisfactory reply here so that i should give you my other details (i dont understand why my address would be required as i dont think these alerts are concerned with my address. So i would also like to know the reason for your need of this information also)
Thanks
Pankaj
Unsatisfied Airtel Customer
sir,
Pl send Name and address of pre-paid airtel Mobile owner. Mobile No is [protected].This no of Mumbai. soon.
Thanking You.
Pl send Name and address of pre-paid airtel Mobile owner. Mobile No is [protected].This no of Mumbai. soon.
Thanking You.
Airtel — jobs on mobile alert activated without consent
Jobs on mobile service has been acticated on my mobile phone ([protected]) without my consent.Every day Re 1 get deducted from my balance.
Kindly take the necessary action and immediately stop this service.
Regards
Anish singh Chaudhary
anish.[protected]@gmail.com
Mobile phone- [protected]
I agree with Mr Pankaj. AirTel is only interested in exploiting people, rather than giving them good service, their customer care executives are useless, they only give redundant or wrong information, put us on a never ending hold and never get back with a proper solution, just saying humme iske liye khed hai, we are sorry and what not. They were good when they were only into telecommunciation, but now after trying hands on everything, they are spoiling their name. And the funniest thing is after 31st May 2010. The customer care service on 121 will be chargable !!! how lame??? We need to pay to speak to your executives... Get a life
Airtel — Activation and Charging money for Alerts without my permission
Sir,I have called airtel customer care seven times and all seven didn't gave any solutions to Refund my money. For your kind information i did not activate the Alert option. It got activated by Airtel and they charged me for these alert without my permission. The details of Alerts activated by them and my money deducted them is as follows,
Alert Type Activation date Days/ Frequency Money deducted
Ramayan Alert 25/01/2011 48 96 Rs.
LKD Alerts 02/01/2011 2 or 3 times 20 or 30 Rs.
The customer care didn't respond my complaint and refused to refund me. I want my all money back and also the money charged for calling customer care. Please provide me the way to take serious action against the company. This was happened with me for third time , so I want aware all customer using mobiles and to teach a lesson to the company. Here I briefly writing my complaint because, the Aitel company has 13 cores customers and I calculated that if they deduct money from each customer illegally 10 Rs. each, they can earn 130 cores yearly. I know that they earning by this way, on my fathers mobile they activated number of alert without their permission. Please contact me on email or mobile no. and we have to file a common complaint in court if they deceived you. This is My address and contact details
Mr. Bhushan Shivraj Kantode
C/O Kavtekar.
Vishwa Residency, Dange chowk,
Thergaon, Pune.
Email: [protected]@scigenin.com, [protected]@yahoo.co.in
Mobile: [protected], [protected]
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Airtel — Activate DND without my consent
Sir, i am an airtel customer. My number is [protected]. I bought an airtel sim on january 2009. I called customer service for not getting any offer, but they are saying that you have activated DND service on 2007. For a newly started pack it is free from all service. By activating DND service they blocked my offers without my consent. For deactivating this i called several times and spent my precious time for this. At last i asked compensation from them for activating DND without my consent and spending lot of time with customer care. Please take action and ask them to compensate me Rs.1000. Thank you.