[Resolved] Airtel Prepaid Mobile Services — unauthorised charges on prepaid no [protected]

V K ARORA

from New Delhi, Delhi

Address:

South Delhi, Delhi

I am airtel prepaid mobile customer mobile no [protected].The service provider without my consent started service called aarti without my consent .
As usual they have started deducting money from my account.Airtel people are number one to do this type of acts among all service providers.My request to authorities to take action against person responsible and refund the money already deducted and stop deducting money from my account

v k arora
delhi

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Ganesh Bhandari

from Kolkata, West Bengal

AirTel — Unauthorised Charges on my Prepaid Mobile No

My complaints are:

1) Unauthorized Activation of Caller Tunes with Monthly Rent of Rs 30/-.
2) Activation of Jokes
3) Subscription to Matrimonial at Rs 10/- for 10 days.

When I made a call to the Customer Care the reply was shocking. The executive told me when you answer the call made by us (Airtel) it gets activated automatically and there after he just disconnected the call.

Hearing the reply I sometimes wonder whether we should accept calls from unidentified numbers.