Respected sir ,
Iam Mahaveer jain from chennai tamilnadu and my Airtel prepaid number [protected] ..I was having my balance of Rs.202 in the date of 19.06.2012 & my auto renewal of rs.36 for sms pack was done & my balance should be Rs.166 but it was not there & all my money got deducted automatically ...so i called up 121 for enquiry and the person who took my call couldnt answer properly & he told that he will transfer to his senior executive to clearify my doubt so he transfered the call but i waited for long time but no reply so disconnected the call & tried again but the computerised call dissconnected automatically ....so i here by request you to please clearify my doudts ...i hope i will really get cleared of my doubts
Thanks
R.Mahaveer jain Was this information helpful? |
Airtel Prepaid — deduction of money everyday
i have complaint frm last 3 mnths but no action is been taken for deduction of mney evrday frm my balance of airtel prepaid.... i dont use the airtel live but deduct the mney ant time may be in the late nights.i have complaint so mny times. last i had complaint on 26th jan abt the same.1st 2 time they canceled my call.and 3rd time they spoke to me...when i told abt the deduction of mny they are saying tht ur using the net......they have told me tht they have de activated the airtel live now it will not deduct the mney but the same day after few hurs withut using the airtel live my mney was deduct im really...fed of this service.plz do take action for this. idont have so much time to complaint alwys to customer care....and anytime they active any plan on my number. evn i dont active also. i have told abt this... but again same reply now it will not happen. plz help me out for this...my number is [protected]... name on abhishek singhvi