[Resolved] Airtel Prepaid — Charges deducting daily 5 Rs.

anandsunka

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hello Sir/Madam,

This is to inform you all that currently using Airtel Prepaid SIM from last 7 years & it worked fine. Froam last month 27th Aug' 2011 daily 5 rs. deducting from my mobile & when I called up customer no. 121 they said 1 full track service is activated, but I asked them how it got activated they said it's activated by me.

I am worried nothing I did in my mobile & how it got activated.

Then I asked them to disable that service, they said now onwards it's disabled.

But after that also daily Rs. 5 is deducting from my account.

From last 25th Aug' 2011 to till date Daily i receive 1 sms saying that "You have been renewed for full track subscription service from Airtel. You have been charged Rs. 5"

Now a days before I recharge I have to think n no. of times whether recharge or not.

Really need to take strict action against Airtel.

I got daily sms for proof.

Any help from consumer forums really appreciated

Thanks & Regards
Anand S

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Aug 13, 2020

Complaint marked as Resolved

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Comments

elango86

from Gurgaon, Haryana

AirTel — DAILY 5 RUPEES DEDUCTED

Hi, Im Elankumaran. Two or three days before i logged a complaint that my balance getting deducted rupees 5 every day. The next day of my complaint i got the refund amount. but now again two days my mobile balance gets deducted 5 rupees again.As mentioned in earlier complaint. I have not subscribed anything other than missed call alert which i checked through *121#. I want this way money deduction daily to be stopped immediately and i want my money to refund. Further, I wish to know should i have to come and log complain daily to unsubscribe the unknown way money deduction from my balance?. Please let me know My mobile number is [protected] if not mail reply at [protected]@yahoo.co.in

Thanks