[Resolved]  Airtel Prepaid SIM — deactivation of sim done

Address:

Hyderabad, Andhra Pradesh

Hi,



I am Vijay Praveen Kumar & i have the airtel sim with number - [protected], which is andhra pradesh number & is currently under roaming in karnataka & on 1/3/2012 morning i got an sms from airtel stating that as this number is not being used since 3 months i need to start using to avoid disconnecton of the same. with immediate effect i have started using the number & made calls as well. when i received another same sms on 2/3/2012, I have checked on the customer care number - [protected] on 2/3/2012 with Mr. venkatesh & Mr.Naveen as well if my numbers ok to use & was reassured that as i started using it & could see 4 calls been made recent, the sim is active & they asked me to ignore the sms received as well.



But i was shocked to notice that the sim is inactive this morning & when called the [protected] number i was told after 16 minutes of call by Mr.Subramanyam that the sim is recycled & passed on to his supervisor Mr.mani, who very ubruptly stated that he is from cisco & got nothing to do with the previous associates reassurances on my sim being active & my number is recycled now.



I would like to bring to your kind notice that this number has been updated as the only contact number a week back in my resumes & is the only way of contact with many companies for me now & even all my bank accounts & other services have been linked to this number & hence keep getting all sms's to this number itself & hence request you to reinstate the number for me as early as possible.



Hope to get the positive result as early as possible from your end.



Thanks & Regards,
VIJAY,
Mobile : [protected] (Bangalore number)
/ +91 [protected] (roaming number)