[Resolved]  Airtel / Prepaid To Postpaid Case — Not Do Work According To Commitment

Address:

Hisar, Haryana

Dear Sir,

I Am Customer Of Airtel Mobile Sim Company And I Have A Airtel Connection Of Airtel Prepaide. and Before Some Time I Wanted To Convert My Airtel Prepaid Connection TO Airtel Postpaid Connection So I Visited At Airtel Authorized Office Strategic Marketing Pvt Ltd. At SCO 38 Sector 13 Hisar At Dated:[protected].

There I Have Talk With Ms Tanisha That Is Customer Holding.

She Tell Me All The Plan's And The Procidure Of This. And Acording To Procedure I Have Subbmited My All Document's And Rs-500 That Was Activetion Fee.

But When I Reached Back At My Office Then Tanisha Call Me and Tell You Have To Pay Rs--500 More That Is Outer Area Address Fee. So I Go Back That Office And Subbmite Rs-500 More.

And Get A Receipt Of That Ammount and She Commite Me Your No Is Convert Pre To Post Within 72 Hourse.

But I Call Back On Given No After Three Day's Then Tanisha Told Me Our Server Is Down So Plz Few Wait More. But No Any Suggetion Was Receive.

Then On[protected] I Have Visit Again That Ofiice And On That Day Ms Tanisha Was Not There Then I Have Meet With Mr Sachin That Is Propriter Is That Showroom.

And Ask About My Case But He Started Miss Behave With Me And Tell Give Me Rs-500 More Then We Will Activate This No Within 5 Minute Otherwise This No Will No Be Activated If You Do Anything Then You Can Do I Don't Care.

Then I Went Airtel CSD Office And Meet With Mr Ajay Khanka That Is CSD Head Of Airtel And Discuss My Case With Him And Then He Tell Me You Are Right Your No Any Mistake In This Case, This Is A very Big Mistake By Airtel Staff.

After Some Time Mr Sachin Come Thre And Discuss With Mr Ajay Khanka In Alone then Mr Ajay Khanka Tell Me Plz Give Your Receipt To Me And I Will Call You After Some Time But I Did Not Give My Receipt.

Becouse I Had Only That Proof For This.

Today Is[protected] But No Any Responce Get Till Now By Airtel Office.

So Plz Help Me Now I Am Helpness.

My Receipt Sr No Is 1949
My Mobile No Is :: [protected]