[Resolved]  Airtel - Prepaid — INACTIVE SIM

Address:Chennai, Tamil Nadu

Dear Sir,

My airtel No: [protected] chennai sim. Last week i did recharge for 100RS. But today surprisingly my sim not working display page showing inactive sim. When calling to customer care they are simply telling your verification to be updated thats y they blocked ur sim like that.

I am airtel user since 2003 to till date even full life time i wish to continue service. Moreover i use to get lot of official smses to my number but now today specially my Birthday but i didnt able to get birthday wishes also so sad to write. Please do active my sim. Now i am in international roaming from 26.10.2010 to till date. May be after 5 month i will be back to india chennai then i will submit address proof as requested by airtel customer care executives. Untill pls be patient and do me needful.

Please note already i have given my vote id card copy for identification proof. At the time of taking this prepaid number in 2003 i have given my passport copies for identy proof. But still they needed to update. I cant able to get it your question why you have inactive my sim??? Please active it atleast for today because today 18.06.2011 is my birthday.

Many thanks to join with you and wish to continue airtel's outstanding services.

G.Balaji
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — to get my inactive sim to active

I am using Mob No [protected] for 6 years i was out of station for 2 months so dint use this no. nw this no is deactivated. I need this no back V.badly. kindly do the needfull. ready to pay reregistration amount also.
Dear Mr.Rakesh Ranga,

I thank you for your kind reply and hope things will be done and i will get back my sim in active. Since being an exsisting customer to airtel from 2003 i already given my passport copies and voter id card copies with photographs so many time and if still require i am happy to send it to you by either email or courier with my acknowlegment and signature on it. Because now i am in saudi arabia and currently using this number as international roaming already confirmed with customer care regarding any extra documents needed for international roaming for prepaid number but they told no other extra documents will be needed to use as international roaming thats why i already been reached here by 26.10.2010 itself but now surprisingly my sim was inactive so i request you to do active this mumber [protected] prepaid sim and i wish to use this particular number till my life time.

Hope understanding the above my requirement will be fulfil in right time. If you needed still my address proof and identy proof with my photographs i am ready to send it to you by courier or by scaning and mail it to you . If so please provide me dispatch address of Bharti Airtel Ltd to enable me to send it through courier also.

Look forward to here positive reply from you end...

Many thanks and regards
GopinathanBalaji
[protected]
[protected]@rediffmail.com
Thank you for your quick reply and response.

Many thanks with regards
GopinathanBalaji
[protected]
[protected]@rediffmail.com

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