Airtel Prepaid — New sim not working no incoming

Address:

Warangal, Andhra Pradesh

Dear ,

I have taken a New sim in andrapradesh,,,and nw im in patna bihar ...i have taken the sim on 25 th of april,,at that time i have given my passport xerox and photo..i asked twice to outlet owner to confirm whether the documents or ok or not.. he surely said ok.. later twoday the the incoming calls are barred ..then outgoing calls are barred..then i got a msg that the proper document are not submitted,,then i send my brother to know what exactly the problem..he gone to warangal ( airtel outlet Ramcellular)..the CustomerCare executive told that its acommon problem to happening with every one..i will solve the issue..with in 20 mins he unblocks my outgoing calls..then yesterday 11 th of may i got incoming calls are barred..i got the same msgs again.. i tried so many times to customer care but no proper response,,(apart from this why airtel people charging for calls to customer care...50pc for 3 mins ) i send my brother to the same outlet but no result....why its happening ...i need the proper reason and quick problem solving.....plse help me very fst.....My mobile No is [protected]