[Resolved] Airtel — Problem related to port | |||
Dear Sir/Madam, I have been applied for port on 24th of this month and i got a call form the retention department of airtel and offered a better plan and promise me that they will activate it in next 72 hours but they did not do it. now when i called their customer call no they said first cancel ur port request and then they will activate it. I followed the instruction given by airtel but i get a message that this is not a prescribed format to cancel the port request. i was surprised as the format was told to me by the airtel. Now the problem is that, they do not activate new plan on my no and i am suffering from loss due higher call charges due to their false promise. Please look into the matter and do something against airtel. Regards Prem Chand [protected] Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Verified Support Feb 03, 2013 Airtel Customer Care's response Namaste Mr. Chand, We would like to inform you that your concern listed 28 Jan. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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sOMEONE FROM UR SIDE CALL ME BUT CAN NOT RESOLVE MY PROBLEM. SHE SAID I HAVE TO CONTACT UR RETENTION TEAM BUT I DONOT HAVE TIME. sOLVE IT I[censored] CAN OTHERWISE LET ME KNOW I[censored] CAN'T, SO THAT I SHIFT TO SOME OTHER NETWORK AS THIS IS NOT THE FIRST TIME.