[Resolved] Airtel — problem solved without any conclusion | |||
airtel have generated wrong bill in the month of 9th jul'13. and airtel asking for over charging bill amount even though people from airtel agreed that mistake done by airtel in past and also i have proof which clrearly indicating that airtel has generated wrong bill . and, i told one of the airtel employee i will pay 1300 INR which is according to system and he was agreed but he told me that he will ask to his superior and till date no call. but some other call which trying to mentally disrupting me 'bill is pending at your end when you are going to pay . and my answer remain same first do you know about my problem . in future if could i have any mentally problem so airtel responsible for all matter . i am out of station till 24oct'13 after that you can call me on. [protected]. *who closed my complaint i need the answer and what was the base to close the matter otherwise stop this consumer service which will not be helpful for people. * airtel need to to generate revised bill other wise i will not pay any amount. thanks sujit jha Was this information helpful? | |||
Complaint marked as Resolved
Finally issue has been resolved with airtel after long discussion . problem was internet rent overcharged by airtel which was totally unaccepted for me but end of oct'13 negotiation took place and issue resolved . Verified Support Oct 18, 2013 Airtel Customer Care's response Namaste Mr. Jha, This is with reference to your post dated 17 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards, Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Oct 29, 2013 Airtel Customer Care's response Namaste Mr. Jha, This is to inform you that your concern listed 17 Oct. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction. Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd Airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Oct 30, 2013 Airtel Customer Care's response Namaste Mr. Jha, This is with reference to your post dated 17 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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