[Resolved]  Airtel — Cancellation

Address:Pune, Maharashtra

DSL Number#[protected]. I am getting call to pay my next 6th month advance pay to continue my Airtel Broadband Connection which I already requested to disconnect/cancel in the month of March - 2011. Now, when I ask them to Cancel the same, they said that it is already renewed and cannot be disconnected/cancel no matter if I use it or not.
I don't understand why do I pay for next 6th month if I don't want to use it. I am ready to pay any outstanding bill for my previous internet usage.

Please help !!!
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Aug 13, 2020
Complaint marked as Resolved 
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Hi There,

This is Nazeer. I would like to cancel the above two connections. Both the connections are in my name (Nazeer Pasha). I have taken another connection with benefits o[censored]nlimited airtel to airtel free. I kindly request your goodness to help me in cancelling the connection at earliest. I have called customer care regarding this issue but the response that I received was not so good.

a) My first call to customer care today was about 12 mins. The executive said he will be transferring the call to Cancellation department but it was not connected for about ten mins, I had to disconnect and then make a second call.
b) My second call was for about 5 mins. In my second call I expressed my anger for making me wait for 12 mins and call was not transferred to cancellation department. The executive promised me that call would be transferred at earliest…..after two mins call gets disconnected automatically.
c) In my third call, I expressed all my anger and then the executive took the request to cancel the connection and informed me that I will get call in 24hrs. Here are the request numbers: 28972040 and 28972089. After sometime I get a message that it will be resolved by 5th of November 2009.

For your process purpose why should I pay the rental unnecessary? I need to cancel the connection at earliest. Any amount you charge me after 25th of November will not be paid. If possible block all incoming and outgoing calls effective now for above two numbers. Any claimed amount charged after 25th of November would be taken to consumer forum.

I want you to cancel the above two connections ASAP. Any outstanding balance will be made if it is required.

Details:
Name: Nazeer Pasha
Mailing address: No. 30/4, M.R.S. Building, 13th cross, chinnanpalya, 13th cross, Wilson Garden, Bangalore – 30

Should you need any details or clarification please call me on [protected].
sir
my name is Ameer Rayammarakkar Saidu . now i am working in Oman .
i am using one sim card befor in india now i want to cancell the no : [protected] pls convey my re
subject of complaint- cancellation of my internet services
i have internet connection using since last 3 years,
now i am gong out of state thats why i ant to disconnect my internet connection...

my account no[protected]
telephone no[protected]
bill no[protected]
Dear Sir/madam

My name is Naveen sharma residence of North Delhi Ashok vihar. My phone no is[protected]. I already have total three connections. From which i want to cancel this number. I had called your organisation for cancelation 1month ago. But they didn't respond till now. I had already paid all my dues on this number.

My request number is:-1304234

I will be very thankful, if you take ASAP action on my request.

Warm Regards
NAVEEN SHARMA
LGF SYSMAC (INDIA) PVT.LTD
naveen.[protected]@lgfsysmac.com
We want this number [protected] to be cancelled from now onwards!! And not need of landline connection..
Im Sasi Kiran. I have been using a Datacard of Airtel bearing No. [protected].
I have requested for cancellation of the same in the begining of November.

On 12th November I got a call from the representative asking for the reason.
She suggested me to pay the total amount of 852 and convert it to Prepaid for which I have asked her to send a representative.
She agreed and cancelled my request for cancellation.

However I received November bill again for an amount of 758/-

I called the customer care and told my issue and also written a mail regarding the same. I again got a call and the representative agreed to resend the bill upto 12th November on Pro-rata basis and asked me to visit airtel office for cancellation.

But when I went, as usual the personnel were very busy and attending only prospective customers rather than complaints. After long waiting they again asked me to pay Rs.758/-

I have given many mails to customer care but there was no proper response. I have also warned them I would lodge a complaint with Customer care, but they just replied please pay the due amount Rs. 758/-

Already the due date is over and I doubt If i would get any response properly. For taking the connection they were after me every day. but when I wanted to cancel they are torturing me like hell.

Regards,
Sasi Kiran Kavuri
[protected]

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