[Resolved]  Airtel — Dissatisfied with services and disconnect of connection

Address:Rajasthan

I am a customer of your company from last 4-5 years. I have a mobile connection no [protected]. I am facing a very huge problem to contacting your customer care from last week. i want to activate mobile office in my mobile. your executives already has provide this service to me but i am not accessing for this. i called many times at your customer care they has not given proper guideline for this. I am now really fully un-satisfied with your services.
Now i want to disconect my connection and i was go to M/s Komal Traders Sri Ganganagar(Your Distributor) for this. This connection is on the name of my firm M/s Guraya Ram Kishori lal and they ask me for Letter Pad of above firm, Balance Bill Amount and my ID proof. when i provide the same then they asked for certificate of propritorship of above firm which i dont have. I want to clear that i have not given any certificate on the time of issuing of connection. So please tell me the procedure to disconnect my connection as soon as possible. I feel very free mind after your reply...
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel Mobile Service — Very dissatisfied with Airtel mobile service

Dear Sir/Ma'am, My Number - +91 [protected]

This is to inform you that I¿m using a personal Airtel Mobile Postpaid
Connection for more than 4-5 years n was quite happy with your service. N as a
educated customer I've always made my payments within due date with keeping a
satisfactory record for you. But unfortunately n all of a sudden my connection
was terminated from yesterday afternoon without any reason, my mobile started
showing ¿"sim card registration failed" n stopped working. I¿ve trying
restarting my mobile a few times but unable to get it done somehow. Even if I
called up my mobile from a different phone it seems my number doesn't exist.

I don¿t know what is going on at your side. As a customer I need an answer.

My Number Number :-
Airtel No. - +91 [protected]
reference no. is[protected]

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