Airtel — Refund of security Deposit on cancellation

Address:

Ahmedabad, Gujarat

On 20th June we have asked Airtel to disconnect our Land line cum broadband connection immediately from 24 June/26 June 2012 i.e. from billing cycle since we were to leave for USA on 23rd June and our house was closed.In fact prior to that we had followed up with various contacts in Airtel for safe custody plan and their replies were so pathetic and lethargic way that we decided to call off our airtel connection.
We sent reminders for disconnection too again on 20 & 25 June ( from USA).we also made complaints to their Appallete office but they replied they will give us resolution by 18th Aug ( Of June 2012 !! ) and in fact the appalete office found to be more pathetic than even ttheir customer care 121.
We paid whatever due to us for 26 May-25 June bill received online on our email id ( In july 2012 ) and thus we thought we will get our refund of security deposit back.

On returning to India on11 Sept we found physical bill of 26 June-25 July ( when our house was closed and our disconnection should have already taken plavece on 23-to 25 June).In fact they should have sent to my emailid as per regular practice they didnot send on my emailid.
They somehow manulated my security deposit with total wrong billing of June-July and final figure arrived at 183.99--due to them.WE HAVE SENT NEARLY 70 EMAILS TO EVERYONE OF THEM AND ALSO TRIED TO CALL THEIR NOS BUT NOBODY HAS RESPONDED AS THEY ARE AT SLEEP AFTER SUCKING PEOPLES MONEY AND BUSY WITH ANOTHER LOOTING PLANS

Then again I went on reminding them and abusing and warning for legal action them for more than a one month to 121,appallete office,[protected]@in.airtel.com,Ombudus and airtel presence.At last they sent me Rs 183.99 cheque dated of Aug 12.Now they are not even responding to my balance amount of Rs 316.

Here the question is why they swallowed our hard earned money.They must be sucking lacs and lacs of rs from the people this way and normally noboyd has tome and money for recovery of few hundreds rs from such crooked people.The smae company recover money from their customers by legal notice and also by sending Goondas.

The strict action should be taken against such crooked people.They must be penalised for mental harrassment and lootong and cheating their customers.

Sharad Sheth
Old Airtel No.[protected] and Customerid 11834086
Ahmedabad
[protected]@YAHOO.COM