[Resolved]  Airtel — Regarding call rates

Address:Ludhiana, Punjab

Dear Sir,
I am writing this complaint on behalf of my nephew rahul goel (mobile no [protected]) who applied for port of his mobile no and got a call from airtel retention department. they offered him a plan and according to that his call rate for airtel to airtel was slashed to 15 paise per minute. but he was shocked after some days they he came to know that they charged at a rate of 100 paise per minute and he suffered from a loss of almost 1000. Please take some action against airtel.

Thank you
with due regards

Prem chand
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Rakesh Ranga
This is with reference to CBNRA[protected] that i got call from airtel and they offered me a compensation of Rs 50. For your kind information, i am demanding for the loss which i bear due to airtel not due to my fault. Moreover i am not a kid that you offer me a candy. I suffered from a loss of 1000. So, its my humble request to you to please give me a compensation of Rs 1000. If you are unable to do then let me know about it as soon as possible so that i put the matter in consumer court.
Thank you
with due regards




Namaste Mr. Chand,


We would like to inform you that your concern listed 16 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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This is resolved at your end sir but i am not satisfied with it as i suffered from a loss of 1000 and airtel offered me a compensation of only 50 and i did not get it till now. Just inform me whether u will take some action or not? i want a complete compensation of my loss due to airtel.

thank you
with regards
PR[protected].
when will my complaint be resolved.

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