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Namaste(hebron24),
This is to inform you that your concern listed on 19 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 19 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — ripping off and no customer service
Hi,i have a cell phone connection with Airtel for the last past 3 months and since the time i have the number activated i have been having problem with the services, initially i had problems with my call and my msg's, my call would drop in less then 20 sec andmy msgs wrer not being delivered real time (either sent or received). complaint a number of times on the customer care but got no resolution, when called the guy who initially handed over the sim card to help me with a managers number from the service sector, He took more then a week and never responded with the number, when sent him couple of msg's to help me with the number but i still received no response when called him after a week he mentioned that he will call back and give the number, however never heard from him for the next week. I have had to call him again to request for the number, after which he gave me a number, when i called on the number the number happened to be of one of the managers from the sales team. When i naratted my story to him he mentioend he will give me a call later as he was busy that time, again the same thing. i had to wait for over a week but still didn receive any call, when called him again he said that he had spoken with the technical guys and resolved the issue which i failed to understand as i was still having problems. I had to give up on him and didnt know who could i contact to have my issue resolved. i am tired of typing down everything as i have naratted this to everybody in Airtel but no, i also requested for a number for the Nodal Officer, however dont seem to be getting connected.
Please have this issue resolved.