Airtel — Airtel-Prepaid No.[protected]​-coupen No.1111011​[protected]​Rs 10)-validi​ty 7/2/2011

Address:

North Delhi, Delhi

Hi
I recharged my Mobile No. [protected] with two recharge coupens on 7th Feb2011 as per below details.
-->First Coupen Serial.No.[protected] for Rs 10 (one day validity) for which Rs.9 is showing by checking on *123*5#.
-->Second Coupen Serial No.[protected] for Rs. 15(Zero validity)
　
I tried to call customer care 121 and 198 from my Mobile No. [protected] for which i am getting a message error''check operater services'' .
Now i have complained through calling Airtel hotline No. 51111 (from Airtel Store Sec 7 Rohini)for which i recived various complaint No. as below:
Complaint No. One:CMPRO[protected]
Complaint No. Two:COGCL[protected]
Complaint No. Three:COVWC[protected]
I am not able to understand which complaint has been resolved and which is still Pending as complaint details are at your systems which are not working today as per your customer care deptt.point of view.
In brief
:I need to utilize my coupen No.[protected](Rs 10) which has validity of One day and for which i got a responce from Airtel Hotline No.51111 that Airtel's systems are not working today so i will not be able to utilize this balance today .In such a condition this balance will definitey lapse.
Why should i suffer if systems of Airtel is not working today.In such a case kindly adjust this balance to my main A/c.
Kindly Resolve above two issues ASAP.
I am not able to call from my Airtel cell No. [protected] even after recharging with Two coupens today(7th Feb,2011)and getting following message by dialling 0123*5#
'' Dedicated account 5 remains 9.00 INR and will expire on FEB 07 2011 -Busy & can?t take calls? Use airtel call manager''
Please resolve ASAP as this coupen is valid for today only and the balance will lapse because o[censored]ndue delay from your side.
Regards
Vineet Bhatia
[protected]