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today i went to airtel office situated at ram chowk surat, for my complain. but instead of listening to complain the trainee Executive over der miss behved with me and den she also called costumer care number for the my complain i mean if dey cant solve the problems then y are dey sitting over der if all the things has to be done my a call .
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AirTel — Behaviours
I'm Sathiya seelan. My no is [protected] (Now Vodafone).On Feb 20 th, My mobile was switched off condition from 8.30AM to 1 pm in my pant pocket (No chance to other handling) because of government examination. when i was switched on my mobile after 1pm, my balance reduced more than 15 rupees. when i was contact with customer care (Airtel),they told that charge claim for download(GPRS) at 10am.but that answer is not good for reality.Again i was upgrade my account by rechage Rs.10, Immediately Rs.10 decreased from my account.Again i was contact customer care at 2pm. Customer Helpline officers (198) does not talk with me properly.He angry with me and suddenly they disconnected my call.within next 2 days, I was applied mobile portability to vodafone.I've received a call from airtel side.Officers discussed about mobile portability reasons.I informed my complaints and customer care responsibilities. They promised their fault will be rectify within two days.but the problem does not solve in more than two days.Again i was contact customer helpline 198,but my calls does not connect it.Then i was tried to contact 198 from various numbers.They does not give correct answer and responsibility.Then i was change my network after many Problems from airtel side.(I've all evidence to gave compliant to customer Helpline as Voice recording)