[Resolved]  Airtel — Services not provided as promised and advertised

Airtel Ltd. — service is terrible

I am using airtel for last 15 months but the customer care service they had provided is terrible.
i changed my home in june 07 and informed them to change my address but they didnt. i called them atleast 20 times for the same issue but it didnt worked.
also a few months back i recieved a sms regarding ebills that u can get ur bills on your email and i signed up for that and still i have not recieved any ebill moreover they say that they dont have my email either but i had given them my email id on customer care and also msged to 121 as per the format they told me many times.
at last after paying my bills for 4 months just by the info i get on sms i didnt pay and they barred the outgoing without even contacting me once.
i dont know what for i am paying every month? what are the charges on my account?
Also i had asked them to deactivate GPRS,MISSED CALL LERT, AIRTEL LIVE AND CALLER TUNE on 31ST OCT and still recieving miss call alerts and on 11h oct i again recieve a msg that ur monthly rental for caller tunes is deducted from my account.

also i lost my simcard on 26th oct 07 and asked them to block my simcard.
then on 31st oct 07 i bought a new simcard for 225 rupees after roaming to all their outlets from SOUTH EXE to DEFENCE COLONY to LAJPAT NAGAR to HAUJ KHAS and was told that it will be activated in 1 hour but it took almost 20 hours and more than 30 calls as most of them were diconnected by thier representatives.
in every 4 calls, 3 calls are diconnected by them.
Using airtel i have faced too much of mental torture humiliation and tension.
(i have not mentioned my mobile no as i am not sure weather its safe or not plz email me for any further info.)

Bharati Airtel Ltd — Unsolicited phone calls.SMS resulting in additional charges to me

I hve a mobile connection prepaid from Airtel.[protected]from Kerala Circle.Since3rd week of June I have been in Mumbai and have on 3/4 time requested them NOT TO MAKE anycalls which are of promotional nature .All such calls and SMS sent to me are being charged.I am thefore once again requesting NOT TO CALL ME OR SEND SMS TO ME.

Airtel — too much advertise

Dear sir, i have been receiving useless service in which I am not interested, over and above without my knowledge Rs 10 has been deducted for every week. please stop all these non-sense. my no is [protected].
all these ads are like flamboy, cricket etc
thanks

Bharati Airtel Ltd — complaint unattended

Rahul R Gupta,
Empire Estate,
Buildng P-5, Flat No 303,
Chinchwad, Pune:-19.
Dt :- 20/11/10
To, Phone No:- [protected].
The Manager,
Bharati Airtel ltd.

Sub:- Customer id no [protected]

Sir,
My airtel dth id no [protected] is not working from last 3 days. I have logde a complaint on 18/11/10 complaint no 4508547 the issue was not solve and the complaint was closed. Again I logded the new complaint on 19/11/10 complaint no 4518919 but issue is been pending till today. The person on the toll free number Mr Summet & Vinay gives telephone number of Engineer who are not lifting the mobile phone & some numbers are out of service. I have paid for annual subscription but today I feel that I have done a mistake for purchasing annual subscription for airtel dth in PCMC area. I request the Empire Estate chinchwad Flat holder to confirm the service & then buy airtel dth because they doesn’t fulfill their commitment. I
I request the concern officer to take immediate action for the same.


With Regards,

Rahul R Gupta

Bharati Airtel Ltd — airtel service

The airtel authorities wanted to submit my mobile phone no.Airtel-[protected] Documents such as Photo, Address proof and Identity Proof.

In this regard I submitted the documents to my nearst dealer on 14.12.2010

Details are:
Y. SURYANRAYANA
1-109 ANANDANAGAR COLONY
BODUPPAL
HYDERABAD-500039

Photo submitted:
Address proof RATION CARD xerox submitted
I am employee of APSRTC, which is a Government owned public sector undertaking. I submiited the Identification card xerox.

But today ie.,[protected] I received another message showing that your phone [protected] services will be stopped if the required documents not submitted by[protected].

Please look into this.

Bharati Airtel Ltd — Services to airtel Mobile Number 9937790104 Barred without any Informations

Respected Sir,

I Swapnarani Nayak D/o- Duryodhan Nayak of Budhukunia ,mahanga salipur,ctc,have purchased an airtel sim having mobile number-[protected] on[protected] and for that i have submitted all the required documents i.e Voter id card xerox copy and my photo ,this connection was disconnected after 7days due to what i dont know when i complained to office they once again activated all my services and told wrongly ur services was barred but once again after one month my sim services are barred for what pls explain me ? is this type of services airtel is giving to their customers? if this is the matter then please take some necessary actions against this telecom company,if i will not get satisfactory response from airtel within 2 to 3days then i will file and FIR against airtel and proceed to court claim against mt loss, in my family 9 members i.e 9 airtel connections are being used in my family i will instruct all of them including my friends circle to port out to BSNL immediately and airtel will face a great loss in future for this type of activity with his customers.

Thanking you

Date:[protected] Your's Faithfully

Place: Cuttack Swapnarani Nayak

Contact Number:[protected]

Namaste Mr. Aditya,

This is to inform you that your concern listed on 18 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Aditya,

We would like to inform you that your concern listed 18 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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