[Resolved] Airtel — charging extra by providing unsolicited services

meenal upadhyay

from Belur, Tamil Nadu

Address:

Shimla, Himachal Pradesh

My cell no is [protected]. Airtel is constantly charging me for the services that i have not subscribed. I have not asked for any extra service from airtel. Earlier also i was being charged for unsubscribed additional services. I went to airtel office to stop such services but inspite of that airtel charged me for airtel radio,airtel fun challenge and today iam being charged for Rs99 for downloading value pack that i have not done.Despite of me not subscribing any of the above mentioned services,i have been charged for them. Iam fed up with your services. You are requested to REIMBURSE ALL OVERCHARGED AMOUNT TO ME failing which i will be constrained to move to consumer court.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

haseeb khan

from Neyyattinkara, Kerala

AirTel — CHARGING for unsolicited services.

My Airtel postpaid number is [protected]. Few days back I got an email in which one has to enter his mobile number and confirmation code and one can win lots of prizes.
No other information (like charges) were shown. When I entered the number I got message from[protected] Its AIRTEL number) telling me that Rs. 20 has been deducted for subscribing the text based service. I am receiving the message every week and deducting Rs.20 every time . I don't have Airtel live service on my cell and I don't want to use it. I did not know about these services and charges.
I am quite appalled to know such kind of malicious practice from Airtel to make money

meenal upadhyay

from Belur, Tamil Nadu

Thanks for your acknowledgement. You are once again requested to reimburse the money charged from my account for the unsolicited services like airtel radio, fun challenge and the latest being for downloadung value pack that i have not done. An early action is requested.