[Resolved] Airtel — Installation of new booked connection

Rateesh M

from Koothanallur, Tamil Nadu

Address:

Dadra & Nagar Haveli, Dadra and Nagar Haveli

I had booked for an Airtel DTH connection on the 26th of June thru my mobile phone([protected]) and had made the payment thru IVR(CreditCard). Your CC associate , Mr Alok had promised installation in 48hrs, still I am waiting for a call/confirmation.scheduling of the Installation. And also I have called innumerable times your CC no's , but I am given some or other unbelievable replies like 'you have to book thru agent only', call other no, will forward to installation team, a call will come in 10min etc etc etc.

My Transaction ID : 9497163

Rateesh Malikattil
Silvassa, Pin 396230

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ramakanthshetty

from Bengaluru, Karnataka

Hi,

I had booked Airtel DTH connection on the 28th Aug thru online mode as per below details. Despite calling to the DSL and the Airtel helpline many times( Service request Number: 3441466) and with assurance that it will be installed within 24 hrs? still there is no updates when it will be installed.

Already 120hrs have passed with no communication ?.

Kindly get the installation done at the earliest or refund my payments.

# To Dear Customers, Pls do not book the AIRTEL DTH connection even by mistake, their Customer care is horrible. Take my word for it, I have experienced for the last few days.

Man Of Truth

from Kolkata, West Bengal

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