Airtel — a/c debited through net banking , mobile not recharged

Address:

South 24 Parganas, West Bengal

I sent the e mail earliar on 02/03/2011 to you to refund Rs 300/ due

to failure of mobile recharge. but to my utter surprise instead of Rs300/

to refund, only Rs50/ was refunded on 05/03/2011.

I wanted to recharge the mobile -[protected] through AXIS NET BANKING

for Rs 50/ on 01/03/2011 and the message came" operating system not available,

please try later". In this way I tried five(5) times on 01/03/2011 and on 02/03/2011

one(1) time . But six times my S/B A/C -[protected] was debited

@ Rs 50/ each totalling Rs 300, but the mobile [protected] was not recharged

a single time.

Please look after the matter so that remaining amount Rs 250/ may kindly

be credited at least to ensure to credit your good-will & to instil confidence

in public that they have no apprehension to recharge through NET BANKING.

And at the same time it is a message that we get justice from this platform ;

other wise the situation makes us believe that if mobile recharge is failed but

A/C is debited , there is no guarantee to get the money back.

Thanking You,

Yours faithfully,
anusri bhattacharyya.