Airtel — services bared through document already submitted

Address:

South Delhi, Delhi

Dear sir,

I am pankaj kumar durgapal holding an airtel prepaid connection mob no [protected] which is about 6-7 year old .for last few month they are asking for resubmtting of identity and addres proof (as per govt of india directive) to their ceners through SMS.In month of october they close my outgoing calls due to nonsubmission of documents .so i submitted all details to them at their Vaishali sector -2 airtel offive district ghaziabad(up) through form no [protected].after the submission in coming 2 hours the open the calls and i m usuing it properly with out any problem.again in december they are sending the same messages but with the line if submitted already ignored because i have sumbited already and my serices resumed already indicates all well.now today same mesage says document incomplete and they barred my outgoing calls . i am outof station on roaming and there no helpline number working from here [protected]/or local 121/123 . i am struck completely unable to do outgoing calls

so finally i am nable to understand what is my fault,& who is responsible for in convinience caused to me despite the all relevent document submitted to them back in october
.

Rgds,
pankaj kumar durgapal
[protected]