[Resolved]  Airtel — Unsolicited Telemarketing SMS and stealing and selling of personal information

Address:South Delhi, Delhi

My name is Keshav Saini and I stay in East of Kailash, New Delhi. On 18th December, 2010, 6 Days back from the date of posting of this complaint, I purchased an Airtel Sim and activated it on the same day. My sole purpose was to use it with 3g data card for internet browsing.

I never made any call nor sent any sms to anybody and nobody other than me and Airtel knows my number, since I am using it only in data card. But from the same day my sim was activated, I am receiving promotional sms from telemarketing agencies since my data card also accepts text messages.

So the question arises how my number was leaked to telemarketing agencies? It's only Airtel that has sold my identity to telemarketing agencies without my concent and knowledge. I had applied for NDNC on the same day my service was activated. So there is a clear case of selling of personal data for financial benefits.

I can't list here my number because doing this will further attract unsolicited sms and spamming.

These kind of breaches should be brought into justice and the companies must be penalized for allegedly stealing and selling personal data.
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — Personal call and sms

Mere pass airtel ka prepaid life time canecation he per 23.8.2009 se airtel ke sms and call nahi mil rahea.

Telemarketers — Un Solicited SMS

Sub.: Unsolicited SMS from [protected]

At the outset I regret to bother you for writing this letter directly to you.

I have received an unsolicited SMS from the mobile no. [protected].

When I called this number and asked why the message was sent to me; the reply was to ask me to contact “Airtel” and for the details of the message to contact “Aircel”.

The phone attendee had the audacity to say that I can take legal action, which means once they are registered as telemarketers, they are not bothered about the subscriber.

Under this scenario I would prefer to initiate action through TRAI against the telemarketer and request you to take up this matter for further action.

I have registered under “National Do Not Disturb” and uploaded my consent 0n[protected].

Personal — Unsolicited SMSes

I have received messages from [protected] and when I tried to call back, he is unncessarily irritating me asking me for my address and identification details even though he is unknown to me. I really am pissed off with his continous messages and would like to know the name and address of this mobile number owner.

Please send an email to [protected]@rediffmail.com with the details.

Thank you.
Santhosh

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