Airtel — Replace static ip

Address:

South Delhi, Delhi

We was an old connection(Connection A/c No.[protected] of Airtel at our D-12, Okhla Phase 1, site, in which we were using 3333 plan & need some minor changes but Bharti Airtel never make it possible & replied us that your connection is standalone type(Data Line). But that connection we get with voice & data. I was surprised and ask them that how they make it possible (a plan which only comes in data & voice run only data line).

They suggested us to surrender the old connection & purchase a new one. Before surrender my old connection I am informed the Bharti Airtel nodal officer that after surrender, I want same static ip (122.176.35.195) used in old plan in this new connection but their executive told us that is a chargeable service and changes charge is Rs. 2500/-. I doesn't understand that old static ip is free because of we surrender the connection & static ip. Bharti Airtel was bind us to surrender the old plan.

The above issue is raise due to Bharti Airtel department, We face lots of problem in our official work. But they doesn't want to understand our problem & given assistance. Bharti Airtel only want to earn for any how. This is not the way to serve the commercial clients.

Please help me to obtain my old static ip 122.176.35.195 & Close my Service Request 10032596 on urgent basis

Dissatisfying Customer of Bharti Airtel Limited

Naveen Chandra
[protected]
Regent Automobiles Pvt. Ltd.
D-12 Okhla Phase 1, New Delhi
New Connection Number :[protected]
Old Connection A/c No. 10788101