[Resolved]  Airtel — Tariff Rates

Address:Bangalore, Karnataka

I am using Airtel last 4 years, I feel the network coverage is good but the TRAIFF is not at all good, today I have checked to recharge my #, I got shocked the call rates are hiked very much. It will burden the customer and also think about to see the alternate network, I m telling frankly I also thought the same. Because you have increased the call rates very much high and cut down the msg facility is too worst.
For Ex:
If I recharge bonus pack Rs 33 means STD is 30/min. Apart from 33 rs I need pay 2.40 RS daily if I make a call that’s means I need to pay 216 rs etc (2.40*90=216).
The msg also same, if I recharge 79rs I will get only 1000 msg for 60 days.
I am not getting why Airtel has increased the Call rates drastically??? I feel very bad about this. Kindly do needful to customers. Compare to other networks Airtel offers are very less and expensive.
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Nov 7, 2016
Complaint marked as Resolved 
Verified Support
Feb 11, 2013
Airtel Customer Care's response
Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

Airtel — Tariff rate

sir,
my airtel no[protected]. I wanted u to change my tarif rate to 299...
I[censored] can't then please cut our airtel connection.....
THANKYOU....
MY MOB.NO.[protected]

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